Field Service Engineer

Field Service Engineer Apply now With roots in the Southern part of Finland, Kempower is a globally operating DC fast charger designer and manufacturer with a vision to create the world’s most desired EV fast charging solutions for everyone, everywhere. At Kempower, we're driving the Electric Vehicle evolution to create a cleaner and quieter environment for everyone. We inspire global audiences to join the electric movement and be the change our planet needs. If you're passionate about making a positive impact and want to plug into a dynamic team, we want to hear from you! Our Culture fosters a positive work environment where every voice is valued. Regardless of job titles, we're united by our can-do attitude and collaborative spirit. With a diverse team representing over 40 nationalities, we celebrate unique perspectives and encourage continuous learning and growth. THE ROLE As a Field Service Engineer at Kempower, you'll have the opportunity to contribute to the ever-evolving EV market. On a typical day, you'll diagnose complex faults, offer guidance to customers/service partners and provide on-site hands-on resolutions, making a direct impact on our mission to revolutionize transportation. ROLE SPECIFICS: Diagnose and repair Kempower EV charging systems on customer sites across the UK & Ireland, resolving electrical, software, networking and charging-related faults to maximize charger uptime. Perform commissioning, maintenance and corrective service activities, including component replacement, system testing and root cause analysis of complex technical issues. Use remote diagnostics and service tools such as Jira, ChargEye and Teams to investigate faults, document findings and support customers and service partners efficiently. Work closely with customers, service partners and internal technical teams, providing professional technical guidance, escalation support and clear communication throughout the service process. Maintain the highest standards of safety, quality and documentation, ensuring all field activities comply with UK electrical regulations, company procedures and customer site requirements. At Kempower we work hybrid. However, this position requires frequent on-site visits to customer sites across the entirety of the UK and Ireland, and may also include a degree of international travel for training. Occasional presence at our UK office in Bedford is also expected for material handling. A company-provided commercial vehicle is available for work-related travel. WHY JOIN US? We foster an Innovative Culture, we're not just developing products; we're evolving as individuals and as a team. At Kempower, you'll find an open and flexible work culture where your voice is heard, and your ideas are valued. At Kempower, we see learning as a talent and are committed to helping you grow. We believe in integrity, open doors, and honest conversations. You'll have the chance to take ownership of your work, drive your career development, and shape our company's future. You will enjoy the flexibility to balance work and life with hybrid work options and the freedom to choose the equipment you need to excel in your role. At Kempower, we operate globally, and our benefits reflect local practices and legislation. This means your perks may vary depending on your country and region—but wherever you are, we’re committed to supporting your well-being and growth. We embrace Cross-Team Collaborations. You'll collaborate with colleagues from diverse backgrounds and disciplines, working together to grow our business and reach our shared goals. WHAT HELPS YOU SUCCEED IN THIS ROLE Relevant qualifications in Electrical Engineering, or a related technical field, and/or strong equivalent experience Customer-centric mindset and good communication skills Strong troubleshooting and problem-solving skills Ability to manage several priorities simultaneously in a fast-paced and constantly evolving environment Proactive and collaborative mindset Flexibility to travel extensively, both domestically and internationally As our official company language is English, we expect proficiency in spoken and written English. APPLY NOW! Are You ready to be the change? Join us in powering planet cool then! We're excited to hear from you. Submit your application before 1.9.2026 through our online application form. Please note: For GDPR compliance reasons, please submit your application via our application form. LOCATION: UK, Bedford Kempower is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, or any other status protected by laws and regulations. We do not tolerate discrimination or harassment based on any of these characteristics, and we encourage applicants of all ages. Follow us on our social media! LinkedIn Twitter Instagram Facebook Team Service & Aftermarket Role Field & Lifecycle services Locations Bedford, UK Remote status Hybrid Employment type Full-time Last day to apply September 01, 2026 About Kempower Our vision is to create the world’s most desired EV charging solutions for everyone, everywhere. We are EV drivers who design and manufacture chargers to make reliable charging a reality for EV drivers around the world. We envision a society powered by fully electric transportation, making the world cleaner and more sustainable. We want to create an electric vehicle charging infrastructure that is both extensive and reliable, meaning that EVs become the norm. We are committed to creating user-friendly charging experiences. That’s why we make sure our modular and scalable charging system is combined with our world-class software to provide the best all-around user experience. We continually stay up to date, experiment, and develop our chargers based on data and feedback. Founded in 2017 Coworkers Over 800