Field Service Engineer

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Team Leader __ In this role you'll Executes service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What’s in it for you? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Your Role and Responsibilities In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: remote Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Qualifications for the Role Qualified Electrician/Electrical Engineer with at least 5 years’ experience of Installation & maintenance MV/LV Switchgear. Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills. Experience in testing and commissioning of ABB or 3rd party Equipment. Good working knowledge of MV Protection relays. Strong background in Service & Maintenance. Excellent organizational and co-ordination skills with the ability to prioritize and manage peaks in workload. Excellent interpersonal skills with the ability to engage with ABB employees in a professional manner, both in person and via telephone, and a strong focus on managing customer relationships. Excellent IT skills (inc. knowledge of MS Office, MS Excel). Clean full driving license. Proficient in spoken and written English. Benefits ABB offers a full range of benefits to help you thrive at work and beyond. Competitive salary + Overtime 24 Days Annual Leave Plus Bank Holidays Competitive contributory pension scheme Life assurance Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Company van Private medical cover for yourself and family Generous bonus scheme Remote working More about us Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #RunwithABB Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.