Field Service Representative

Overview Cambridge Aerospace is seeking Field Service Representatives (FSRs) to provide technical and operational support for deployed systems, ensuring customers can safely and effectively operate our capabilities throughout their service life. This is a hands-on, deployment-focused role requiring strong fault-finding, systems integration and customer-facing skills. You will work independently in demanding environments, including frequent international and short-notice deployments. Responsibilities Deploy across the UK and internationally in support of trials, demonstrations and customer operations Build, configure, integrate, operate and maintain Cambridge Aerospace systems Perform Level 1 and Level 2 fault diagnosis across hardware, software, networking and integration issues Escalate complex issues to Level 3 Engineering with clear technical evidence and recommendations Deliver maintainer and operator training and support customer acceptance activities Capture operational feedback and work with Engineering and Product to improve reliability and supportability Requirements Strong technical fault-finding and troubleshooting capability Experience working with hardware, software and networked systems Ability to diagnose and resolve technical issues independently under pressure Experience with systems integration, configuration and maintenance Strong written and verbal communication skills with confidence working directly with customers Eligible for UK Security Clearance and willing to travel extensively, including short-notice international deployments Preferred Qualifications/Experience Military communications, electronic systems or defence platform maintenance experience Aerospace maintenance or systems integration experience UAS or Counter-UAS experience Ground-Based Radar, Ground Control Station or Command & Control systems experience Instructor, maintainer training or operational deployment experience Experience in fast paced R&D or startup environments, with rapid prototype iteration times What We Offer Competitive compensation and stock options Private Medical & Dental Cycle to work scheme Lunchtime catering on site About Us The mission of Cambridge Aerospace is to eliminate the risk of existential war in Europe. That risk comes from the air – low-cost drones and cruise missiles now manufactured in colossal volumes by our adversaries, ballistic missiles capable of ending the world as we know it, and a new generation of hypersonic weapons that evade every existing defence. We’re building low-cost interceptors that defeat these threats, and the surveillance systems to detect and target them – at a cost taxpayers can afford, at the pace the threat demands, and with sovereign supply chains that assure delivery. We have immense backing from the world’s best venture funds. We’re one of the fastest-growing defence technology companies in history. And we’re hiring the best engineers to prosecute the mission. If you are in the top 1%, willing to work harder than you ever have, build technology better than anyone else, and contribute to the defining challenge of our time, now is the time to join us. Our Commitment to Inclusion We’re committed to building a diverse and inclusive workplace. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.