Field Services Technician

Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT’s SGRT solutions are in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report. The company is recognized as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King’s Award for Enterprise, our fifth in 10 years. It is the UK’s most prestigious accolade for business excellence. Company video With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work. About the role This position involves extensive travel across Poland and East Germany. You will spend up to 100% of your time installing, supporting, and maintaining the full Vision RT product hardware. Due to the nature of the medical sector, unsociable working hours may be required. Expect to be away 4-5 days per week, including some weekends. Site visits typically begin after clinics close (around 4-5 PM) and may involve overnight work , depending on the issue. While travel will make up the majority of your time, hands-on work will be required as needed. Key responsibilities will include Hardware installation of VisionRT product range – pull cables, mount cameras to ceiling, install monitors and workstations Hardware de-installation of VisionRT product range Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures Provide planned maintenance support Essential Skills & Experience Highly motivated customer-focused technician with excellent customer-facing skills Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction Ability to drill and mount, mechanical bracketry in raised ceilings Ability to read and work with technical drawings and architects’ drawings Willingness to travel and work evenings or weekends Microsoft Windows (user level) Business level English and & Polish langue skills Desirable Skills & Experience Associate degree in Mechanical Engineering Technology or equivalent military education with at least 2 years of experience servicing hardware and electronic equipment. Experience supporting external and internal customers in the Field Service Engineers' territory German language skills Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.