Finance Analyst

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks. We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it. Opportunity: We are looking for an operationally sharp finance professional to own AR and AP functions across our India and US entities. This is a high-ownership, execution-focused role best suited for someone with B2B SaaS startup experience who can independently manage multi-entity financial operations. Key Responsibilities Accounts Receivable • Own end-to-end revenue invoice creation and delivery across billing cycles, subscription tiers, and currencies • Respond to customer billing queries and resolve disputes in coordination with Sales and Customer Support • Ensure accurate revenue recognition; support deferred revenue scheduling • Perform monthly AR sub-ledger to GL reconciliation; prepare ageing reports with commentary for leadership • Coordinate with bank relationship managers on collections, remittances, and forex receipts; meet bank SLAs Accounts Payable & FinOps • Process vendor invoices for the US entity — review, code, and sync to NetSuite via Ramp; schedule payments and manage time-sensitive disbursements • Reconcile credit card transactions daily across platforms (Ramp, HDFC, Volopay) and post entries toNetSuite; process Xoxoday voucher JEs monthly • Review monthly employee reimbursement workings for India and US entities; post finance comments and coordinate with the payroll team for processing • Perform monthly US entity bank reconciliation in NetSuite; maintain the accrued/prepaid expenses tracker • Manage fixed asset tagging entries for the India entity; monitor contract renewal dates across entities and update the contracts board • Support internal and statutory audits with schedules, reconciliations, and documentation • Secretarial compliance coordination for US and India companies What are we looking for? • 3-4 years in AR, AP, or finance operations — experience spanning both AR and AP is preferred • Prior experience in startup is mandatory • Hands-on with tools such as Ramp, NetSuite, Volopay, Zoho Expenses, or equivalents • Multi-entity (India + US) finance operations experience is a strong advantage • Proficiency in Excel / Google Sheets; familiarity with revenue recognition standards • Work from office 3 days a week • High ownership — you manage your workload end-to-end without hand-holding • Organised and process-driven; comfortable juggling multiple recurring tasks across entities and tools • Clear communicator — effective with customers, vendors, and internal teams alike • Comfortable with ambiguity and shifting priorities in a fast-moving startup environment