Finance and Operations Controller

Finance and Operations Controller At Chapter 2, we’re not just scaling businesses — we’re designing the future of work. We build scalable talent ecosystems that empower organisations to hire smarter, faster, and with far greater strategic impact than traditional RPO models allow. Through a powerful blend of human insight, data-driven intelligence and technology-first thinking, we help companies globally solve today’s talent challenges and prepare for tomorrow’s opportunities. With a global footprint spanning the UK, South Africa, the US, India and Europe, our team thrives on collaboration, curiosity, and innovation. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors. We are relentless in our pursuit of better. Passionate about people and the impact they make. Honest in how we partner with clients and each other. Loyal to our teams, our vision, and the relationships we build. And always results-driven, because outcomes matter. For more information, please watch the Chapter 2 Evolution 🎥🚀 https://youtu.be/Fiap-bVnscY The Role This is a varied 50/50 Finance and Operations role, with Finance being the priority. You’ll manage the day-to-day finance administration while supporting our MSP operations and working closely with Louise Rogers. It’s ideal for someone with a solid finance background who enjoys variety, takes ownership and is comfortable working across finance, payroll, contractors and administration . What You’ll Do Finance Manage day-to-day finance and accounts administration. Process invoices, expenses, payments and purchase orders. Support accounts payable, receivable and reconciliations. Assist with payroll and month-end processes. Maintain accurate financial records and reporting. Track budgets, costs and outstanding invoices. Identify discrepancies and resolve issues quickly. Support improvements to finance processes and systems. MSP & Operations Support contractor onboarding, offboarding and ongoing administration. Manage contractor records, contracts, extensions and documentation. Coordinate timesheets and payroll information. Track contractor start/end dates and costs. Support supplier and compliance administration. Produce reports and maintain accurate operational trackers. Work closely with Louise and internal stakeholders on MSP requirements. What We’re Looking For 3+ years’ experience in finance, accounts, bookkeeping, payroll or a similar role. Strong experience with invoices, reconciliations and financial administration. Payroll and contractor administration experience is highly advantageous. Excellent attention to detail and organisation. Strong Excel and systems skills. Confident managing multiple priorities and deadlines. Excellent communication and stakeholder skills. A proactive, hands-on approach with a willingness to take ownership. What You’ll Experience at Chapter 2! We’re committed to creating an environment where your contribution matters — and where you’ll grow. 🔹 Competitive Rewards A strong salary package that reflects your experience and contribution. 🔹 Flexible Working for Real Life Hybrid options and flexible ways of working so you can be your best at work and in life. 🔹 Invest in Your Future A pension plan designed to support long-term financial wellbeing. 🔹 Health & Wellbeing Matter Comprehensive wellness benefits to support your physical and mental health. 🔹 Celebrate You Birthday leave — because life should be lived, not just worked. 🔹 Recognition that Inspires Regular awards and celebrations spotlight those driving impact across the business. Diversity, Equity & Inclusion at Chapter 2 🌍✨ At Chapter 2 , we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity , we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success. Department Talent Operations (South Africa) Locations Johannesburg Remote status Hybrid About Chapter 2 At Chapter 2, we're redefining the future of talent through AI-powered and human-led solutions. We combine innovative technology with deep expertise to build scalable talent ecosystems that help organisations hire smarter, move faster, and achieve better outcomes. As part of our team, you’ll work alongside talented individuals who are passionate about transforming recruitment and talent acquisition. We’re committed to creating an environment where people can grow, collaborate, and make meaningful impact both for our clients and for one another. Our culture is shaped by the values that define how we work every day. We’re passionate about what we do, relentless in solving complex challenges, honest in every interaction, loyal to our clients and each other, and driven to deliver exceptional results. Together, we’re combining the power of people and AI to shape the future of talent.