 ## **Our Story** [@loopfour](https://bookface.ycombinator.com/company/27817) is building workflow automation for finance operations. Our software takes the manual, repetitive work off finance teams so they can focus on the decisions that matter. Automation that fits how a business actually operates, in the tools teams already use, with a full audit trail behind every action. AI for finance, without the black box. 👉 Apply directly at (we review direct applicants first) ## **Role: Finance Implementation & Customer Success Manager** You'll lead customers from onboarding through go-live: mapping their finance workflows, configuring Loopfour to fit, and making sure their team is confident using it every day. This is a part-time contract role. You can work from anywhere, and US citizenship or a visa is not required. You own the relationship during and after implementation, driving adoption, surfacing workflow improvements, and spotting expansion opportunities as customers grow with us. You sit close to product and engineering, relaying feedback and helping shape the roadmap from what you learn in the field. You work directly with founders, CFOs, controllers, and finance teams.  ## **What You’ll Do** ### **Customer Implementation (Core of the job)** * Help run end-to-end customer onboarding from kickoff to go-live * Learn each customer’s billing + revenue model and translate it into a clean setup in [@loopfour](https://bookface.ycombinator.com/company/27817) * Import, review, and validate customer data (customers, invoices, contracts, products, pricing) * QA the numbers: catch mismatches, missing fields, incorrect terms, and edge cases * Help customers feel confident using the product through training and check-ins * Write down patterns you see and help improve our onboarding playbook ### **Account Management + Customer Success** * Stay close to customers after launch to make sure things are working smoothly * Handle check-ins, answer questions, and make sure billing + AR workflows stay accurate * Identify when customers should expand usage (more teams, more workflows, more automation) ### **Sales Support (Numbers-heavy)** * Support our sales team by helping model customer billing and pricing structures * Help prepare onboarding plans and implementation assumptions before customers sign * Ask smart questions that reduce surprises and make onboarding faster ## **What we’re looking for** ### **Experience** **Skills** * **Recent graduate (or graduating soon)** in Accounting, Finance, or a related field * **No work experience required** — we care more about aptitude, accuracy, and grit * Bonus (not required): internships in accounting, audit, finance ops, or analytics **Personal attributes** * High ownership: you take responsibility for outcomes, not just tasks * Fast learner: you want feedback and you apply it immediately * Clear communicator: you can explain a number or issue simply and confidently * You enjoy working with people, but your superpower is accuracy and analysis ## **Why this role is special** * You’ll get a front-row seat to how real companies run revenue — across dozens of businesses * You’ll learn modern quote-to-cash, billing, AR, and finance ops faster than almost any traditional path * You’ll work closely with founders and a small team that moves fast * You’ll build rare skills at the intersection of accounting + software + customer operations **Apply here:** If you’re a sharp recent accounting grad who wants a fast-moving role where your strength with numbers actually matters — we want to hear from you.
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