Finance Operations Manager

Because our tomorrow is in your hands. Finance, our way. Finance at Primark Our finance team is renowned for their attention to detail. You’ll enable us to navigate the financial landscape with precision, contributing to the strategic decisions that support our growth. Surround yourself with experts and bring your scientific mind to shape the future of our organisation. What You’ll Do as a Finance Operations Manager In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: Manage End-to-End AP, AR & Payments Operations across multiple entities, ensuring accurate and timely processing of high-volume transactions, invoice lifecycle management, and adherence to period-end deadlines. Oversee Finance Systems & Reporting, ensuring effective operation of Oracle, SoftCo, and automation tools while delivering insightful reports, dashboards, and presentations to finance leadership. Lead Query Resolution & Debt Recovery, managing purchase order, invoice, vendor reconciliation issues, exception queues, and accounts receivable collections to maintain smooth financial operations. Maintain Compliance, Controls & Risk Management by ensuring adherence to VAT and statutory requirements, supporting audits, strengthening financial controls, and implementing corrective actions. Manage GBS & Stakeholder Relationships as the primary liaison with GBS teams in India, overseeing SLAs, KPIs, escalations, and partnering with GPOs and key stakeholders to drive service excellence. Drive Continuous Improvement & Finance Transformation through automation, standardization, process optimization, SOP development, system enhancements, GBS migrations, and change management initiatives. What You’ll Get The work you do shapes the impact we have. We’re focused on providing you with the culture to reach your potential. Your wellbeing is our top priority. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You’ll Bring We want every person in our organisation to feel like they’re making a key contribution. Here are some of the experiences and skills you’ll need for the role: Extensive Finance Operations Experience with 5+ years in high-volume, retail, or shared services environments, managing AP, AR, reconciliations, and financial controls. Strong Systems & Process Expertise including hands-on experience with ERP platforms (Oracle preferred) and invoice automation tools to support efficient financial operations. GBS & Stakeholder Management Skills with proven ability to work within Global Business Services/shared services models and build effective relationships across functions and geographies. Compliance & Control Focus with solid understanding of financial controls, reconciliations, audit requirements, and risk management to ensure accuracy and regulatory compliance. Finance Transformation & Continuous Improvement experience, including process optimization, automation initiatives, system enhancements, and operational efficiency projects; professional accounting qualification (ACA, ACCA, CIMA, or equivalent) preferred. Proven Performance Delivery demonstrated through achievement of SLAs and KPIs, timely and accurate transaction processing, reduction in exceptions, strong audit outcomes, and high stakeholder satisfaction. Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to encouraging people to express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today… and enjoy career growth, our way. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. #LI-HYBRID