Salary Range:
$21.15 To $22.11 Annually
About MyComputerCareer (MyCC):
At
MyComputerCareer
, we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in
Love, Customer First, Excellence, and Ethics
, we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.
Compensation
: $43-46K (hourly, non exempt)
Location
: Remote
Hours:
M-Thursday 11am-8pm, Friday 10am-7pm EST. May work Saturdays to support deadline weeks.
Candidates can reside in one of the following states:
AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI
PURPOSE OF POSITION:
The Financial Services Analyst is an individual who is responsible for the overall process within the Financial Services Department. The Financial Services Analyst also is responsible for maintaining confidentiality of the financial aid information. This role will report any issues or improvement plans to the Director of Financial Services. This role will also help in the development of the financial aid department within the organization.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Ensure compliance and accurate information provided to students.
Review and audit files upon submission from the FAC’s.
Create Award Letter and FASApp.
Issue and maintain award letters as appropriate.
Maintain/update the certified loan report.
Complete the financial aid file once a student has gone through the entire process of FA.
Help students obtain funding through various programs available.
Prepare, explain and supply applicants with appropriate documents to make informed decisions regarding financial aid.
Analyze timing of funding of students.
Update Salesforce appropriately in the financial aid section regarding funding score, etc.
Verify funding amounts and order funds as appropriate.
Participate in financial aid meetings and events.
Download vouchers and verify funding of those vouchers. Scan, upload and email vouchers as necessary.
Issue borrower notifications.
Provide exit counseling.
Run enrollment reporting and add new student’s to NSLDS transfer monitor list.
Perform miscellaneous duties as assigned.
KEY COMPETENCIES:
Demonstrating professionalism, trustworthiness, and ethics
Communicating effectively (oral and written)
Analyzing and paying close attention to detail
Managing priorities and multitasking
Making decisions and solving problems
Demonstrating a customer-first mentality
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor’s degree or a combination of education and experience.
2 years’ experience in a customer facing role preferred
2 years’ experience in financial aid role preferred
Salesforce experience a plus
PHYSICAL AND COGNITIVE DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Listen to students and employees (via phone and/or video) and communicate verbal and written feedback. Must be able to exchange accurate information in these situations.
Observe the student documents and detect concerns or areas for improvement.
Frequently move about the office and customer/prospect locations in diverse environments.
Maintain a high level of consistent cognitive function.
Stoop, kneel or crouch when maneuvering the office environment.
Lift up 25lbs at times.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager.