Fleet Monitoring Specialist (HOS, ELD & Temperature Control)

We are looking for an experienced Fleet Monitoring Specialist (HOS, ELD & Temperature Control) to support our refrigerated (reefer) operations. In this role, you will monitor driver Hours of Service compliance, oversee temperature-controlled shipments, respond to alerts, and work closely with dispatchers, drivers, and customers to ensure safe and on-time deliveries. This position is ideal for someone with strong experience in reefer operations, HOS regulations, and real-time fleet monitoring. Key Responsibilities Monitor drivers' Hours of Service (HOS) to ensure FMCSA compliance. Track refrigerated shipments and monitor trailer temperature throughout transit. Respond immediately to HOS, ELD, and temperature alerts. Coordinate with drivers to resolve HOS, routing, or equipment issues. Work closely with dispatchers and operations teams to prevent service disruptions. Communicate with customers regarding shipment status when necessary. Escalate mechanical or refrigeration unit failures and coordinate repairs. Monitor GPS tracking and proactively identify delays or route deviations. Maintain accurate records of temperature events, HOS exceptions, and operational updates. Ensure all shipment documentation is completed accurately. Assist in minimizing service failures, cargo claims, and compliance risks. Support continuous improvement of operational processes. Working conditions : Working schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time Competitive Salary in USD Remote mode of work 10+ business days of paid time off Team building and corporate events Equipment provided A supportive team Requirements 2+ years of experience in US trucking operations. Previous experience with refrigerated (reefer) freight is required. Strong understanding of FMCSA Hours of Service (HOS) regulations. Experience working with Electronic Logging Devices (ELDs). Familiarity with fleet management and TMS platforms. Ability to manage multiple shipments simultaneously. Excellent problem-solving and decision-making skills. Strong written and verbal English communication skills. Ability to work independently in a fast-paced environment. High attention to detail and strong organizational skills. Preferred Qualifications Experience with Samsara, Motive (KeepTruckin), Geotab, Omnitracs, or similar ELD systems . Experience using TMS platforms such as McLeod, TruckMate, or Trimble. Previous experience in fleet monitoring or transportation compliance. Knowledge of temperature monitoring systems for refrigerated trailers.