Fleet Officer (French Speaker) | SM&W

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas — Corporate & Investment Banking and Asset & Wealth Management — as well as transversal services that support all entities across the Group. With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem. We are seeking an experienced and proactive Fleet Operations Manager to oversee and optimize all aspects of our vehicle fleet operations. The ideal candidate will possess a strong understanding of logistical operations, excellent data analysis skills, and outstanding communication and supplier relationship management abilities. This role is crucial for ensuring the efficiency, compliance, and cost-effectiveness of our fleet operations. Key Responsibilities: Fleet Operations Management: Supervise daily fleet operations, ensuring efficiency and compliance with company policies (contract management, amendments, fines, etc.). Manage vehicle usage data within designated tools. Maintain accurate records of fuel consumption and kilometers driven, using spreadsheets or management software. Performance/Data Monitoring: Compile Key Performance Indicators (KPIs) for vehicle performance, energy efficiency, and maintenance records to identify trends and issues. Integrate and enter data related to fleet operations into management systems. Communication/Training: Provide informed advice on vehicle selection, demonstrating a strong knowledge of vehicle specifications. Assist drivers with their requests and respond to inquiries from sponsoring entities. Facilitate training sessions for new fleet agents and conduct team meetings. Budget/Invoicing: Validate rental invoices and verify non-compliance issues (rental, return, etc.). Contribute to the budgetary management of fleet operations. Coordination with Suppliers: Act as the primary intermediary with the rental company and its service providers for questions related to contract management and other situations requiring intervention (resolution of accidents, damages, insurance, etc.). Ensure the quality and timeliness of services provided by external suppliers. Liaise with other fleet-related suppliers. Reporting/Documentation: Prepare documentation and procedures related to fleet activities. Make necessary updates to keep information current and relevant. Compliance Controls: Ensure that all operations and fleet controls comply with regulatory requirements and company policies. French Speaker and English proficiency are mandatory. Analytical profile; detail-oriented; with good communication skills mandatory. Experience in fleet operations management or a related field. Solid analytical skills and the ability to interpret complex data. Ability to manage multiple tasks simultaneously and meet deadlines. Strong organizational skills and attention to detail. Understanding of current regulations pertaining to fleet management. Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.