Forward Deployed Engineer - Implementation Focus

Second Front Systems (2F) is seeking an ambitious and motivated Forward Deployed Implementation Engineer to join our mission-driven team. We are a dynamic, fast-growing entrepreneurial company at the intersection of cutting-edge technology and national security, committed to delivering transformative solutions that empower our nation’s defenders. As a Forward Deployed Implementation Engineer you will play a key role in ensuring our Federal customers’ success when deploying on our various GameWarden platforms. The Customer Implementation Engineer will represent 2F as a technical subject matter expert during customer-facing engagements, working closely with program managers while collaborating cross-functionally with product, platform engineering, corporate customer success, program management, and sales. Note: This position requires the ability to obtain and maintain a DoD Top Secret / SCI eligible security clearance. Candidates holding an active or interim DoD TS/SCI eligible clearance (or higher) are strongly preferred. Due to the strict federal security requirements for this role, U.S. citizenship is required. Additionally, candidates must reside in one of our approved hiring hubs: DC/Maryland/Virginia Raleigh/Durham/Chapel Hill, NC Denver/Colorado Springs, CO Dallas/Fort Worth, TX What You’ll Do: Serve as a key member of the owning technical aspects of direct customer deployment implementations Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a trusted subject matter expert on the Federal team Identify areas for improvement in our onboarding or customer support processes and engage with product teams to align roadmaps with demand signals Onboard our customers’ apps into GameWarden for security scanning, deployment configuration and development of accreditation products Configure and perform customer deployments in the cloud environments Work with on-premises hardware to prepare and install devices with secure OS and Kubernetes Skills You’ll Bring to Our Team: Act as a vital team contributor, spearheading the technical execution for direct customer platform integrations Master the technical nuances of our toolset to serve as a high-impact subject matter expert for the Federal division Self-starter who can thrive independently and in team settings Strong client-facing operational experience, ideally within the Defense Industrial Base (partnerships, or customer success) who enjoys solving problems with customers to achieve mission success Hands-on experience with AWS, GCP, or Azure (certified or eager to certify) Hands-on experience with Linux installation, troubleshooting, and maintenance Mid to Senior-level experience in technical roles (software engineering, sales engineering, technical product management) with proven problem-solving skills Hands-on software development, networking, or DevOps experience with cloud technologies Excellent written and verbal communication skills; ability to communicate effectively in high-pressure environments Active Security Clearance (TS/SCI) or ability to obtain SCI Knowledge of DevSecOps tools and practices Ability to support occasional travel up to 25% Preferred Qualifications: Prior experience in a federal/government-facing solutions architect role Strong track record supporting complex enterprise SaaS customers Cybersecurity knowledge or certifications (e.g., Security+) Familiarity with 2F’s tech stack: AWS, Talos Linux, Kubernetes, Docker, Helm, Istio, Git, GitLab, Terraform, relational databases The base salary for this position will fall between $119,000-160,000 Your ultimate compensation will be determined by professional background, technical proficiency, seniority, and regional cost factors. Furthermore, this opportunity includes potential eligibility for equity awards and discretionary bonuses, rounding out a comprehensive total rewards offering. Success at 2F Looks Like: Viewing obstacles as opportunities for growth Having a bias toward action and tangible, measurable results Striving to be both compassionate and direct with your feedback Being team-oriented and inclusive with your action Perks & Benefits: This role is a full time position. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace. We offer you: Competitive Salary 100% Healthcare, vision and dental coverage 401(k) + 3% company contribution Additional benefit perks (One Medical membership, mental health resources and family planning assistance) Equity incentive plan Tech + office supplies stipend Annual professional development stipend Flexible paid time off + federal holidays off Parental leave Work virtually, near one of our hub locations Referral Bonus Visit our careers page to learn more. Who We Are: At Second Front Systems (2F), we empower defense and national security professionals to stay ahead in the ongoing race to leverage emerging technologies effectively and securely. Founded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions. Our Game Warden product, a fully managed and compliant DevSecOps platform, accelerates the process for accrediting software as a service (SaaS) applications for government use. Learn how 2F can help you make an impact on national security missions at www.secondfront.com One last thing: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Are you ready to join our team: To apply, click the “Apply for This Job” button at the top or bottom of this page and complete the application form. This position will remain open until filled, and applications will be reviewed on a rolling basis. State notices: Colorado: In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents. Maryland: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.