About Us We’re a small startup building Thermer, a SaaS app with 80 lacks+ installations helps SMBs seamlessly design and print customized receipts, labels, and OCR-based documents on thermal printers. We’re a lean, fully remote team — everyone owns their outcomes. Website: https://www.thermerapp.com Job Description This is a remote position. Role Objective I am the founder of Mate Technologies building mobile apps including thermal printer app Thermer and billing app Posill. I am building an automated system-driven company in remote culture that will scale through people, AI, and processes instead of founder dependency. Your responsibility is to design and implement a practical operating system that improves execution speed, accountability, hiring quality, reporting, experimentation, and decision-making. This is not a consulting-only role. You are expected to implement measurable improvements. Website: https://www.thermerapp.com/ Success Criteria Built an automated system that will work with least/minimal founder involvement. Create a business health scorecard with few critical metrics indicating overall health of organization. Each role will have a performance scorecard with few but critical metrics. All employees will collaborate efficiently with minimal conflict. Hire the right person for the system and put into the right seat. Each new onboarded employee will start producing high output quickly with the help of knowledge transfer documents and process. Responsibilities Build scalable systems and operating processes suitable for a remote-first company. Improve hiring workflow, candidate evaluation, onboarding & management process. Define clear measurable KPI to measure performance efficiently & transparently for each role. Improve knowledge transfer, experimentation, communication, decision making, reporting. Identify workflows where AI can improve efficiency.
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