Franchise Business Consultant - Dunkin'(Arkansas, Memphis TN, Mississippi or Louisiana Remote)

The Franchise Business Consultant (FBC) supports a portfolio of Dunkin' franchisees within emerging and growth markets. This role combines the strategic business consulting responsibilities of a traditional FBC with a hands-on operational support approach. The consultant partners closely with franchisees to drive brand standards, operational excellence, profitability, guest experience, and sustainable network growth. Unlike a traditional consultant role, this position requires deeper restaurant-level engagement, frequent in-store assessments, and proactive coaching to support developing operators and markets that require increased operational guidance and growth acceleration. Key Responsibilities Build strong consultative relationships with franchisees and serve as a trusted operational advisor. Conduct in-depth restaurant operational reviews, identify opportunities, and create action plans to improve performance. Drive compliance with Dunkin' brand standards, food safety, training, and operational execution. Provide hands-on coaching and support to franchisees, operators, and managers to improve day-to-day operations. Analyze sales, profitability, guest metrics, labor, and operational KPIs to guide business improvement decisions. Lead Franchise Business Reviews and annual business planning processes. Partner with franchisees to prepare for new unit openings, remodels, and market expansion initiatives. Support emerging markets by increasing operational readiness, strengthening franchise capability, and improving growth momentum. Evaluate competitive activity, market dynamics, and development opportunities to help franchisees maximize market share. Collaborate with development, training, construction, and marketing teams to support franchisee success. Monitor the execution of local and regional marketing initiatives and operational rollouts. Conduct frequent restaurant visits and provide follow-up accountability on improvement plans. Required Experience & Qualifications 5+ years of multi-unit restaurant operations leadership experience. Experience managing multiple locations at the district, area, regional, or franchise support level. Strong understanding of restaurant financial performance, operations, food safety, and labor management. Demonstrated ability to coach and influence franchisees and operators without direct authority. Experience supporting new restaurant openings, remodels, or market expansion initiatives. Bachelor's degree preferred; equivalent restaurant leadership experience considered. Ability to travel 75-80%. Key Competencies Operational expertise, franchise consulting, business acumen, analytical problem solving, relationship building, influencing skills, coaching and development, project management, adaptability, and growth mindset. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.