Front Line Manager - Reinsurance 4C

Front Line Manager - Reinsurance Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities : Lead end-to-end service delivery for reinsurance operations, including treaty and facultative reinsurance processing, claims, accounting, and reporting. Collaborate with client stakeholders, brokers, and reinsurers to ensure accurate and timely execution of reinsurance contracts and settlements. Oversee the administration of reinsurance treaties, including data validation, bordereaux preparation, premium and claims reconciliation, and audit support. Ensure compliance with regulatory requirements, internal controls, and client-specific guidelines across all reinsurance processes. Monitor key performance indicators (KPIs) such as turnaround time, accuracy, recoveries, and leakage, and drive continuous improvement initiatives. Support transformation initiatives by integrating automation, analytics, and digital tools to enhance operational efficiency and transparency. Manage escalations related to complex reinsurance scenarios, ensuring timely resolution and effective communication with stakeholders. Foster strong relationships with internal teams and external partners to ensure seamless coordination and service delivery. Mentor and develop team members, promoting a culture of accountability, learning, and operational excellence. Qualifications Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics Certifications Chartered Life Underwriter (CLU) - American CollegeAmerican College, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA), Personal General Insurance (PGI) - Singapore College of InsuranceSingapore College of Insurance Required Skills Data Analytics, Financial Analysis Reporting, Insurance, Lean Six Sigma (LSS), People Leadership, Property & Casualty Insurance, Reinsurance Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Reinsurance Remote Type - Hybrid Work Shift - Flex Time (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.