Remote Customer Service Representative | Work From Home | Weekly Pay
Company:
AO | Globe Life
Location:
100% Remote – United States
Schedule:
Full-Time | Flexible Schedule
Experience:
Entry-Level Friendly | Training & Mentorship Provided
Compensation:
Commission-Based | Weekly Pay | Performance Bonuses
Build a Remote Career Helping Working Families
Since 1951, our organization has proudly served working families by providing
life, accident, and supplemental health insurance benefits
to members of labor unions, credit unions, associations, and their families.
We're currently expanding our remote team and seeking motivated, service-oriented professionals to join us as
Remote Customer Service Representatives
.
In this role, you'll meet with clients through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support—all from the comfort of home.
No previous insurance experience is required.
Comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.
✔ 100% Remote / Work From Home
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Commission Pay + Performance Bonuses
✔ Flexible Scheduling
✔ Full Training & Mentorship
✔ Career & Leadership Advancement Opportunities
What You'll Do
Provide Exceptional Customer Service
Meet virtually with clients through Zoom and phone appointments
Answer questions regarding available benefits and coverage
Provide clear, professional information about policy features and options
Assist clients throughout the application and enrollment process
Respond to service requests with professionalism and care
Help existing clients with policy reviews, updates, and beneficiary changes
Build Long-Term Client Relationships
Learn about each client's individual and family needs
Provide personalized benefit guidance
Maintain regular communication and follow-up
Build trust through exceptional service and professionalism
Provide ongoing support throughout the client relationship
Maintain Accurate Client Records
Document client interactions and enrollment information
Maintain organized digital records
Follow company procedures and applicable state requirements
Protect confidential client information
Complete timely follow-up and service documentation
Why Join AO | Globe Life?
🏠
100% Work From Home
Enjoy the flexibility of building your career remotely.
No daily commute
Virtual client appointments
Flexible scheduling
Remote training and coaching
Supportive virtual team environment
📞
Qualified Leads Provided
Focus on helping people instead of searching for prospects.
You'll work with
qualified clients who have requested information
, eliminating traditional cold calling and the need to purchase leads.
Weekly Pay & Long-Term Income Opportunities
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives for qualifying representatives
Long-term renewal income potential
This is a commission-based opportunity, not an hourly or salaried customer service position. Individual earnings vary based on production and performance.
Training & Professional Development
No previous insurance experience is required.
We provide:
Comprehensive virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer-service training
One-on-one mentorship
Weekly coaching and development
Leadership training
Ongoing professional education
Benefits & Professional Support
Qualifying representatives may have access to:
Health insurance reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
Retirement-planning resources
Performance bonuses and recognition
Leadership development
Career advancement opportunities
Company-sponsored conferences and incentive programs
Who We're Looking For
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Customer-focused and service-oriented mindset
Positive, professional attitude
Strong work ethic and personal accountability
Self-motivation and dependability
Strong organizational and time-management skills
Basic computer proficiency
Comfort using Zoom, email, and virtual communication platforms
Ability to work independently from home
Coachability and willingness to learn
Experience in
customer service, retail, hospitality, healthcare, administration, banking, education, call centers, client relations, or sales
is helpful—but
not required
.
Leadership or management experience is welcomed for candidates interested in future advancement.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have a computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Have access to a quiet, professional workspace
Be comfortable communicating with clients virtually
Be willing and able to obtain any required state
Life & Health Insurance License
Licensing guidance is provided.
Career Growth
We're committed to developing motivated professionals from within.
Advancement opportunities may include:
Customer Service Representative → Benefits Specialist → Trainer → Team Leader → Management
Growth is based on
performance, consistency, initiative, and demonstrated leadership ability.
Virtual Interview Process
Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to participate in a
live Zoom interview
with our hiring team.
Ready to Build Your Career From Home?
If you're looking for a
fully remote career
where you can help working families, develop professionally, and build long-term earning and advancement opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Customer Service Representative opportunity.
Work From Home. Serve Families. Build Relationships. Grow Your Future.
🚀