Fully Remote Entry-Level Customer Service | Client Success Specialist
Company:
AO | Globe Life
Work Arrangement:
100% Remote / Work From Home
Location:
U.S. Residents Only
Experience:
Entry Level | No Insurance Experience Required
Schedule:
Flexible
Compensation:
Commission-Based | Weekly Pay + Performance Bonuses
Training:
Comprehensive Training, Licensing Guidance & Mentorship Provided
Start Your Customer Service Career From Home
Looking for an
entry-level, fully remote career
where you can help people, develop valuable professional skills, and create opportunities for long-term growth?
AO | Globe Life is seeking motivated, dependable, and people-focused individuals to join our virtual team as
Remote Client Success Specialists
.
You'll work directly with individuals and families through scheduled virtual appointments, helping clients understand available benefits, answering questions, assisting with enrollment, and providing ongoing support.
No previous insurance experience is required.
We provide structured training, mentorship, licensing guidance, and ongoing professional development to help motivated individuals get started.
Why Consider This Opportunity?
✔ 100% Remote / Work From Home
✔ Entry Level – No Insurance Experience Required
✔ Qualified Client Opportunities Provided
✔ No Traditional Cold Calling
✔ No Lead Purchasing Required
✔ Weekly Commission-Based Pay
✔ Performance Bonuses
✔ Flexible Scheduling
✔ Training & One-on-One Mentorship
✔ Renewal & Residual Income Opportunities
✔ Leadership & Career Advancement
What You'll Do
As a
Remote Client Success Specialist
, you'll help create a professional and positive client experience from the initial consultation through ongoing service.
🤝
Customer Service & Client Support
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals and families interested in learning about available benefits
Listen to client questions, concerns, and priorities
Provide friendly, professional, and personalized support
Answer questions regarding available benefits and coverage options
Follow up with clients regarding service needs and updates
Maintain accurate digital records and documentation
Build long-term relationships through consistent communication and dependable service
🛡️
Benefits Education & Enrollment
Once appropriately licensed, you'll also:
Conduct virtual benefit consultations
Explain available life, accident, and supplemental health insurance options
Help clients understand coverage features and available choices
Identify individual and family protection needs
Provide needs-based benefit recommendations
Assist clients through applications and enrollment
Help with required documentation and beneficiary information
Provide continued support after enrollment
This position combines
customer service, relationship building, benefits education, and consultative insurance sales
.
🏠
100% Remote – Work From Home
Your client appointments, training, coaching, and team collaboration are completed virtually.
Enjoy:
No daily commute
Virtual client appointments
Remote training and mentorship
Online team meetings
Modern digital systems
Flexible scheduling opportunities
Ability to build your career from home
Successful representatives maintain the
consistency, availability, and accountability
necessary to serve clients and meet performance goals.
📞
Qualified Client Opportunities – No Traditional Cold Calling
Spend your time helping people rather than purchasing leads or relying on traditional cold prospecting.
Representatives have access to
qualified client opportunities, including individuals and families interested in receiving information regarding available benefits
.
No lead purchasing is required.
Your focus is on
client service, benefits education, relationship building, enrollment, and follow-up.
💰
Weekly Performance-Based Pay
This is important for applicants to understand:
This is a commission-based independent contractor opportunity, not an hourly or salaried customer service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Recognition incentives
Leadership compensation as you advance
Additional performance-based rewards
Uncapped Earning Potential
Because compensation is performance-based, there is no predetermined earnings ceiling on commission production.
Individual earnings vary based on activity, production, consistency, and results. Income is not guaranteed.
📚
Entry Level – No Experience Required
You don't need previous insurance experience to apply.
We provide training and ongoing development that may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer service training
Communication development
Client relationship management
Consultative sales training
Virtual presentation skills
Enrollment systems and procedures
Weekly coaching
One-on-one mentorship
Leadership development
Ongoing professional education
We value
communication skills, professionalism, work ethic, dependability, coachability, and willingness to learn
as much as previous experience.
🎓
Insurance Licensing
You do
not
need to already hold an insurance license to apply.
Because this position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate
state Life & Health Insurance License before performing activities that require licensure
.
Licensing guidance and support are provided.
❤️
Benefits & Professional Support
Qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Union representation through OPEIU Local 277
Renewal and residual income opportunities
Leadership development programs
Professional coaching and mentorship
Virtual business tools and technology
Eligibility, qualification periods, and applicable requirements may apply.
📈
Career Growth From an Entry-Level Start
Starting at entry level doesn't mean staying there.
Representatives who demonstrate strong performance, professionalism, consistency, and leadership potential may have opportunities to develop into:
Client Success Specialist → Benefits Advisor → Trainer/Mentor → Team Leader → Management
You'll have opportunities to develop skills in:
Customer service
Client relationship management
Communication and presentation
Problem-solving
Consultative sales
Coaching and mentorship
Team development
Leadership
Advancement is based on performance, initiative, professional development, and demonstrated leadership ability—not simply tenure.
✈️
Recognition & Performance Incentives
Qualifying representatives may also have opportunities to participate in:
Company-sponsored incentive travel
Leadership conventions
Professional development events
Performance contests
Achievement awards
Team experiences
Recognition programs
Additional advancement opportunities
Performance and qualification requirements apply.
Who We're Looking For
You may be a strong fit if you're:
Friendly and comfortable communicating with people
An excellent verbal and written communicator
A strong and active listener
Customer-focused and service-oriented
Positive, professional, and dependable
Self-motivated and accountable
Organized with strong time-management skills
Comfortable learning new technology
Able to work independently from home
Comfortable collaborating with a virtual team
Adaptable and able to solve problems
Coachable and receptive to feedback
Goal-oriented and motivated to grow
Interested in building a long-term career
Experience Is Helpful – Not Required
Candidates may come from backgrounds such as:
Customer Service • Retail • Hospitality • Healthcare • Education • Administrative Support • Call Centers • Banking • Client Relations • Account Management • Military Service • Recruiting • Sales
No previous insurance experience is required.
Entry-level applicants, recent graduates, and career changers are encouraged to apply.
Minimum Requirements
Applicants must:
Be at least
18 years old
Be physically located within the
United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be comfortable using web-based applications
Be willing to complete required training
Be willing and able to obtain the appropriate state
Life & Health Insurance License
💻
Fully Virtual Interview Process
Qualified applicants will complete a brief
career overview
covering the position, client responsibilities, commission-based compensation, licensing requirements, training, client opportunities, and advancement path.
Candidates interested in continuing will then have the opportunity to participate in a
live Zoom interview
with our hiring team.
The entire hiring process is completed virtually.
Ready to Start Your Remote Career?
If you're looking for a
fully remote, entry-level opportunity
where you can help families, develop valuable customer service and professional skills, receive ongoing mentorship, and create long-term earning and advancement opportunities based on your performance, we'd like to hear from you.
Apply today to be considered for our Fully Remote Entry-Level Customer Service – Client Success Specialist opportunity with AO | Globe Life.
No Experience Required. Work From Home. Help Families. Build Your Future. 🚀