Fully Remote Medical Case Closers!
This is a CLOSER role-not a task‑taker, not a processor, not a "wait for direction" position. We're hiring Closers who know how to overcome obstacles and drive calls all the way to dollars‑in‑the‑door.
If you're the type who owns outcomes, thrives under pressure, and wants your effort tied directly to your income, this is built for you.
Base Pay: Up to $30/hour but the real earning power comes from our Monthly Incentive Bonus Plan.
This is a performance‑driven structure where top closers consistently earn incentive. Every month is a new opportunity to outperform-and get paid for it.
What Closers Do Here
You will own recovery cases:
Drive case inventory medical overpayment recoveries with urgency and precision
Manage provider communications with confidence and authority
Navigate RCM workflows at providers to close cases quickly
Strategically follow up on healthcare refunds until dollars are returned
Hit-and exceed-monthly recovery and revenue targets
Maintain a disciplined pipeline using our case management system and Microsoft Office 365 (Excel, Outlook, Teams)
Prioritize workload to maximize recovered dollars across inventory
This role is for someone who treats recoveries like a sales pipeline-not a checklist.
Who Succeeds in This Role
Closers who:
Are motivated by numbers, goals, and earnings
Thrive in a performance‑based environment (metric environment)
Take initiative instead of waiting for direction
Communicate with confidence and clarity
Work with urgency and personal accountability (stay focused)
Understand that recoveries require persistence, strategy, and follow‑through
Requirements
Associate's degree required; bachelor's degree preferred
Strong Microsoft Office 365 skills
Excellent communication, negotiation, and follow‑up skills
Comfortable in a performance‑driven recoveries environment
Ability to manage case inventory with ownership and urgency
Healthcare experience
Helpful (Not Required)
Revenue Cycle Management (RCM)
Healthcare Collections
Overpayment Recovery or Insurance Follow‑Up experience
Experience closing cases in any industry
Schedule & Location
Fully remote in WI only
Monday-Friday | 8:00 AM - 4:30 PM
Designated home office that is distraction-free eight hours per day required
No evenings, weekends, or holidays
Why ClaimReturn LLC?
If you want a role where:
You own your results
You control your earnings
You're rewarded for production
You're surrounded by high performers
...then ClaimReturn LLC is the right environment for you.
Benefits
Discount dental insurance
Virtual health insurance
Paid time off
Discount vision insurance
Work Location: Virtual in WI