Recruiting for: Kalkaal Insurance
Location: Remote
Employment Type: Full Time
About the Role
We are looking for an experienced Functional Business Analyst with strong Product Owner experience in the Insurance industry to lead the functional design and product development of a next-generation Insurance Platform. This is a greenfield opportunity to build an insurance ecosystem from scratch, working with stakeholders, architects, engineers, QA and UX teams. The ideal candidate will have experience across both conventional insurance and Takaful (Islamic Insurance), with a strong understanding of Shariah-compliant insurance principles and products.
Key Responsibilities
- Own and prioritise the product backlog.
- Define product vision with stakeholders.
- Write Epics, Features, User Stories and Acceptance Criteria.
- Lead backlog refinement, sprint planning and reviews.
- Gather and document business requirements.
- Produce BRDs, FRS, process flows, business rules, gap analysis and process maps.
- Translate business requirements into functional specifications.
Insurance Domain Expertise
Strong knowledge of Motor (Comprehensive, Third Party, Fleet, Commercial), Health, Life, Travel, Property, Marine, Commercial Liability, Personal Accident, Micro Insurance and Agriculture Insurance, Takaful (Islamic Insurance) including Family Takaful, General Takaful, Motor Takaful, Health Takaful, Retakaful, Wakala and Mudarabah models, Shariah governance and surplus distribution.
Insurance Functional Knowledge
Policy Administration, Underwriting, Rating & Premium Calculation, Quotation Engine, Policy Issuance, Renewals, Endorsements, Mid-Term Adjustments, Claims Management, Fraud Detection, Reinsurance, Customer & Broker Portals, Commission Management, Document Management, Risk Assessment, KYC/AML, Regulatory Compliance and Insurance Accounting.
Platform Scope
Customer Portal, Agent Portal, Broker Portal, Claims Portal, Admin Portal, Mobile Apps, Workflow Engine, Notification Services, Document Generation, Payment Integration, Reporting & Analytics, API Integrations and Customer Self-Service.
Technical Skills
REST APIs, Microservices, Agile/Scrum, Jira, Confluence, BPMN, UML, SQL, Azure DevOps, Swagger/OpenAPI.
Required Experience
- 7+ years as a Functional Business Analyst.
- 3+ years as a Product Owner/Product Manager.
- Proven experience delivering insurance platforms.
- Experience building insurance applications from scratch.
- Strong knowledge of Takaful (Islamic Insurance), including Shariah-compliant insurance principles, underwriting, policy administration, claims management and surplus distribution.
- Excellent stakeholder management and communication.
Preferred Platforms
Guidewire, Duck Creek, Sapiens, TIA, Keylane, Majesco, Insurity, Oracle Insurance, SAP Insurance and Salesforce Financial Services Cloud.
Success Measures
Deliver an MVP insurance platform, launch multiple insurance products, establish scalable business processes, maintain a prioritised backlog and ensure successful product delivery.