Future Opportunity - Business Analyst

Apply for future opportunities Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If you’re looking to move roles in the next couple of months, we’re interested in hearing from talented people like you. Submit an application to be considered for future opportunities at Opencast. Our Talent Engagement team will review your application and will be in touch to let you know how we would like to proceed. The role This role involves weekly on-site working. Applicants should be able to travel, as part of their daily commute, to client sites in one of the following locations: Newcastle, Leeds or Manchester. We’re looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. We’re looking to welcome new team members for multiple roles from October onward. If you’re interested in joining Opencast, we’d encourage you to apply. Essential experience To succeed in this role, you need experience of working as a business analyst. You’ll need to show how you have: Recent government (public sector) experience and/or experience of delivering complex digital services that meet Government Digital Service (GDS) standards. Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages, is a key requirement . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you’ll need to be an Opencast consultant. You’ll need to demonstrate how you: Contribute to improving ways of working and driving continuous improvements within your teams. Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. Positively challenge decisions or solutions you don’t agree with, striving for the best client outcomes. Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. Support Opencast's growth plans, by providing case studies and updates into the relevant forums of your project work. Salary Consultant salary range: £41,000-£59,000 What our offer includes A competitive pension, health cash plan, share options and discretionary bonus. Flexible hours and 25 days' holiday. Generous training budget. People to support you every step of the way. Where you’ll work Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Job interviews are on Microsoft Teams. We’ll make any adjustments to help you. Want to know more? Visit our website or email [email protected]. We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.