General Accounting Team Lead

General Accounting Team Lead

OVERVIEW:

KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back office support to its member firm KPMG United States (“the Client”). The Clients’ Finance and Accounting is expanding operations at JESS to support the General Accounting process area. Team members within the delivery center work with Client’s stakeholders under a team extension model to support Client’s back office operations.

The Clients’ General Accounting process area performs tasks related to General Ledger activities.

JOB SUMMARY:

The JESS General Accounting resources are responsible for performing various tasks in accordance with standard operating procedures provided by the Clients’ General Accounting team including, but not limited to preparation of reconciliations for various general ledger accounts, preparing and posting of journal entries and performing various account analysis to ensure that journal entries and balances are correct.

The JESS Team Lead reports primarily to the JESS General Accounting Manager but will also take direction from other Finance and Accounting Client team members who are accountable for supported work.

JOB RESPONSIBILITIES:

Service Delivery

• Responsible for maintaining the general ledger accounts related to balance sheet and other analyses
• Conducting daily research and follow up for journal entries posted to low/medium volume and/or complex balance sheet and expense analysis accounts
• Applies knowledge, independent judgment, and Client’s policies to complete moderate to complex accounting or finance related job responsibilities and assignments.
• Analyzes and addresses issues by evaluating different alternatives within a wide variety of established procedures; decisions are subject to review by higher levels of management both with the Client and JESS.
• Prepares special simple to moderate reports and analyses.
• Process fixed asset maintenance.
• Preparation of Journal entries such as reclassing and reversal entries which must be supported by adequate research and backup details.
• Processing/Posting of Journal entries daily from a centralized mailbox in alignment with the Client’s policies and guidelines.
• Performs quality assurance review of other team members with similar scope of duties work product and ensures that it meets Client’s expectation and deadlines.
• Prioritizes work assignments to meet deadlines.
• Maintain continuous document/procedure updates to factor changes and/or improvements in processes assigned and submit for review.
• Trainings and development
• Interacts with stakeholders and other departments as necessary.
• Implement policy and procedural changes as instructed by Client and local management.

Stakeholder Relationship Management

• Brings a customer centric focus to the role and act as the first point of escalation to ensure high levels of Client satisfaction.
• Effectively communicates with the Client to understand any changes to Client’s departmental policies, processes, and procedures, and implement affected changes.
• Interacts with stakeholders and other departments as necessary.
• Collaborates within Jess F&A departments to share best practices related to service delivery, team leadership, and reporting.
• Advises team members of policy and procedural change.
• Ability to analyze customer needs through soliciting, evaluating, and acting upon customer feedback.

People Management

• Supervise a team of resources and support their professional development.
• Ability to coach and motivate team members to optimize team effectiveness and enhance team interactions.
• Ability to hold team members accountable for the achievement of established customer satisfaction levels.
• Ability to identify and implement improvement in collaboration with Client’s stakeholders and GA Management.
• Ability to impact team morale, culture, and participation.
• Proven organizational and time management skills.
• Ability to prioritize multiple and/or conflicting priorities.
• Ability to escalate critical issues to the GA Management and Client’s stakeholders as necessary.
• Support the GA Manager to continuously improve, add value and sustain the long-term vision of the JESS organization.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Accounting, Finance or related field from an accredited college or university required.
• Minimum of five years of progressive accounting experience, including a hands-on supervisory role.
• Ability to guide and train staff regarding account processes and procedures.
• Advanced knowledge of General Ledger and accounting for Balance Sheet Reconciliations and Analysis, Other Account Analysis and Fixed Assets.

COMPETENCIES

Business Competencies

• Business Competencies
• Communication - Ability to communicate effectively both orally and in writing
• Customer Service – Ability to communicate well with customers with empathy, professionalism, and positive attitude.
• Collab & Teamwork – Ability to communicate, collaborate and liaise with team members. Team player focuses on supporting other team members
• Stakeholder Management – Builds productive work relationships with peers and clients.

Technical Competencies

Data Gathering and Analysis - Intermediate

• Understands and analyzes information.
• Uses knowledge of data, systems, and their intersections to provide workforce information from the most applicable data source/s in response to standard or ad hoc requests and in support of data quality checks.
• Performs historical trending and projection analyses as appropriate for strategic needs.
• Meets with customers to understand their needs or concerns to ensure data, analytics, and reporting are used appropriately.
• Leverages external networks to ensure all relevant information is integrated into analysis and interpretation of data.
• Conducts ad hoc and standard analyses in response to customer needs, incorporating knowledge of parallel, ongoing projects into analysis for customers.
• Analyzes data for conclusions to be drawn. and identify cause and effect relationships to support leadership decisions, recommend a course of action, or solve organizational issues.
• Uses knowledge and understanding of the organizational context to recognize data inaccuracies and to ensure consistency and the highest quality of data and analyses.

Administrative Support – Expert

• Serves as a trusted partner providing support on administrative and business management matters/activities.
• Manages correspondence and communicates organizational information to appropriate parties as required.
• Manages office/facility repositories and record keeping systems for storage, tracking and retrieval of information and materials.
• Prepares and/or updates reports, correspondence and other documents.
• Coordinates planning and/or scheduling of meetings and events.
• Utilizes and stays current on available technology and office equipment.
• Monitors and recommends methods for improvement of office/facility procedures and functions.

Reconciliation and Financial Reporting – Intermediate

• Identifies and resolves variances in data trends.
• Creates financial spreadsheets, charts, and reports that contain relevant business performance data that can be clearly understood by financial and non-financial employees.
• Uses established models and tools for analyzing data.
• Gathers and interprets pertinent data from a variety of sources and identifies trends.
• Evaluates different sources of information and reconciles conflicting or ambiguous data.
• Applies existing standards, rules and regulations to problems explicitly and not explicitly identified.

SPECIAL CONDITIONS:

• JESS uses a hybrid work model, allowing staff to work from home in Jamaica or in the office. Employees must be in the office at least five days per month, with more days possible if required by business needs.
• You are expected to use KPMG-approved Generative AI tools to support your daily work tasks.
• Expected to work in a fast-paced team environment.
• Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.
• May be required to work extended hours periodically or on public holidays.

We thank all interested applicants however, only shortlisted candidates will be contacted.

Learn more about K-JESS here: K-JESS Homepage

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