GHL Systems & Automation Lead

Job Description This is a remote position. About the Role We’re looking for a highly organized, tech-savvy Systems & Automation Lead to own and optimize the backend systems of a growing gym. This role is ideal for someone who enjoys building scalable workflows, automating processes, and creating clear systems that keep operations running smoothly—so the coaching and front-desk teams can focus on delivering an excellent member experience. Key Responsibilities Own, manage, and optimize GoHighLevel for CRM, automations, pipelines, lead tracking, SMS/email campaigns, and member communication Oversee Google Workspace (Google Suite) including Gmail, Drive, Docs, Sheets, Calendars, and internal organization Design, build, and maintain Notion systems for SOPs, task management, staff dashboards, onboarding, and internal documentation Manage and support MindBody for scheduling, memberships, client profiles, payments, and reporting Create, document, and maintain standard operating procedures (SOPs) for daily operations Identify inefficiencies and implement automation solutions to improve internal workflows Support staff with systems training, troubleshooting, and process improvements Ensure data accuracy, consistency, and clean handoffs across all platforms Requirements Required Skills & Experience Strong hands-on experience with GoHighLevel Proficiency in Google Workspace Advanced or working knowledge of Notion for business systems Experience using MindBody (fitness/wellness industry experience strongly preferred) Excellent organizational and communication skills Ability to work independently and take ownership of systems and outcomes Detail-oriented with a process- and improvement-driven mindset Nice to Have Experience working with gyms, studios, or fitness businesses Automation experience with tools like Zapier , Make , or similar Understanding of sales funnels, lead nurturing, and member retention systems Benefits What We Offer Flexible work schedule Opportunity to make a real operational impact Long-term role with room to grow and expand responsibilities Collaborative, results-focused environment Competitive pay