Group Product Manager - Remote (Massachusetts)

No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you. Our Newest Opportunity: Summary: OneDigital is building a new client experience portal: a single digital front door where our employer clients and their employees manage benefits, find answers, and connect with the OneDigital teams that support them. This role is for a Group Product Manager who owns this product end-to-end, setting the vision, shaping the roadmap, and partnering with engineering, and our benefits and service organizations to bring it to market and grow it. This is a hands-on, individual-contributor role on day one. You are the product leader for the platform: doing the discovery, writing the requirements, making the trade-off calls, and owning the outcomes. As the platform matures, the role is expected to grow into people leadership, with junior product managers supporting the portfolio. Essential Duties and Responsibilities: Own the product vision, strategy, and multi-quarter roadmap for the client experience portal(s), keeping it aligned to OneDigital's growth, service, and client-retention goals. Lead discovery directly with employer clients, their employees, and internal advisory and service teams to identify unmet needs and validate solutions before anything is built. Translate strategy into prioritized, actionable requirements including product briefs, user stories, and acceptance criteria that engineering can execute against. Partner day to day with engineering and design in an agile delivery model: grooming the backlog, making scope trade-offs, removing blockers, and accepting completed work. Define and instrument the success metrics that matter including adoption, engagement, self-service resolution, client satisfaction, and use them to decide what to build next. Manage intake and prioritization of client and internal stakeholder requests, communicating clear rationale for what is and is not on the roadmap. Serve as the connective tissue between the product and the rest of the business including distribution, service, marketing, legal, and compliance so launches land well internally and externally. Partner with technology leadership on build-versus-buy decisions and on evaluating and managing third-party platforms, integrations, and vendor relationships. Ensure the product meets privacy, security, accessibility, and regulatory requirements applicable to benefits and employee data, in close partnership with legal and compliance. Communicate roadmap, progress, risks, and results to senior leadership on a regular cadence, and represent the product in client-facing conversations as needed. Establish the product practices including discovery cadence, prioritization frameworks, documentation standards that future product managers on this platform will inherit. As the team grows, hire, coach, and develop product managers supporting the platform. Qualifications, Skills and Requirements: Demonstrated success taking a digital product from early concept through launch and iteration, ideally a net-new platform rather than an established one. Strong discovery skills: able to get in front of users directly, synthesize what they say, and distinguish a real underlying problem from a requested feature. Command of the craft of product management including roadmapping, prioritization frameworks, clear written requirements, and close collaboration with engineers. Experience building for two distinct audiences (a business buyer and an end consumer) and balancing their competing needs in one experience. Comfort operating with ambiguity and little precedent; sets direction independently rather than waiting for it. Data fluency: defines meaningful metrics, works comfortably with analytics tooling, and grounds decisions in evidence. Excellent written and verbal communication, with the range to move between an engineering standup and an executive briefing. Ability to influence without authority across a large, distributed organization. Familiarity with employee benefits, insurance, HR technology, or another regulated, multi-stakeholder domain is strongly preferred. Readiness and appetite for people leadership as the team scales. Education, Training and Experience: Bachelor's degree in business, technology, design, or a related field, or equivalent practical experience. Typically 8+ years of professional experience, including 5+ years in product management. Prior experience as a senior, lead, principal, or group product manager, or a track record owning a product line of significant scope. Experience in B2B2C, SaaS, benefits administration, insurance, fintech, or healthcare technology preferred. Prior people management or formal mentorship of product managers preferred. Other: Work arrangement: Remote, based in or near Massachusetts. Occasional travel expected for client discovery, team onsites, and internal meetings. This description reflects the general nature of the role and is not an exhaustive list of duties; responsibilities may change as business needs evolve. The typical base pay range for this role nationwide is $160,000 to $190,000 per year . Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here . Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team!