Growth Support Coordinator (Remote | Part-Time)

About the JobCompany Description

Brightside Collective is based in Waikato, New Zealand and offers high-quality personal development, leadership education, and professional learning products designed to help people develop greater clarity, confidence, and purpose.

Through structured educational products and online learning resources, we work with individuals who value personal growth, continuous learning, and creating positive change in their lives.

We value people who are open to learning, enjoy connecting with others, and bring a positive and proactive approach to what they do.

Role Description

The Growth Support Coordinator is a remote, part-time role providing client support and assisting with the coordination of educational programs and services.

This role would suit someone who enjoys working with people, communicates naturally and confidently, and is organised, self-motivated, and comfortable working autonomously.

Key responsibilities include:

• Coordinating client communications and responding to enquiries.
• Supporting a positive and consistent client experience across email, messaging platforms, and online sessions.
• Maintaining client records and scheduling calls and follow-ups.
• Providing basic technical guidance to help clients access online tools and educational resources.
• Organising digital materials and preparing session summaries and updates.
• Helping identify ways to improve client engagement and support processes.

Qualifications

• Strong interpersonal and communication skills, with the ability to build rapport, listen actively, and communicate clearly.
• Previous customer service, client coordination, administration, education, or other client-facing experience.
• Good organisational and time-management skills.
• Confidence using online platforms, email, video conferencing, and shared documents.
• Ability to work independently in a remote environment and willingness to learn new systems.
• A genuine interest in personal development, leadership, and lifelong learning.

What We Offer

• Flexibility to structure your working hours around existing commitments.
• A fully remote role supported by established online systems and digital tools.
• Structured onboarding and ongoing support.
• Opportunities for continuous learning and development.
• Participation in collaborative online sessions, from one-on-one meetings to larger international Zoom events.
• An environment that values personal growth, positive communication, and continuous learning.

Additional Information

• This is a remote, part-time, performance-based role with flexible working hours.
• Applicants must be legally authorised to work in New Zealand or Australia.
• This role is not suitable for students.
• Applicants should have reliable internet access and be comfortable working autonomously in a remote environment.
• By submitting an application, you consent to being contacted by email, phone, or message regarding your application and, if appropriate, to arrange a brief interview of approximately 10 minutes.