GTM Enablement Manager

Apply Description ACST powered by Vanco, is hiring its first dedicated Go-To-Market Enablement Manager. This is a greenfield IC role — there is no team, no inherited playbook, and no shortage of opportunity. The person we hire will build from scratch: structured onboarding, a consistent sales methodology, call coaching infrastructure, and the field-to-product feedback loops we currently don’t have. This role supports both our sales team and our customer success organization — five reps and five account managers — and works in close partnership with Product Marketing and GTM Ops. It is not a content creation role, a tool training role, or a catch-all for things nobody else owns. It is a focused revenue skills role for someone who has been in the field, knows what ‘good’ looks like, and can build the infrastructure that makes our managers better coaches and our reps and AMs more consistent. The right candidate is energized by ambiguity, comfortable building without a playbook, and ready to make an immediate impact. Requirements What You’ll Own AE + AM Onboarding • Design and own a structured 30/60/90 onboarding program for new sales reps and account managers • Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress • Continuously refine the program based on time-to-productivity data and manager feedback Sales Methodology + Process Consistency • Establish a consistent framework for how ACST powered by Vanco runs discovery, demos, and qualification across the team • Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations • Partner with sales leadership to ensure methodology is coached and reinforced, not just documented • Familiarity with Winning by Design and the SPICED framework is strongly preferred — our team is already trained on this methodology and the ideal candidate can hit the ground running Coaching Infrastructure • Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences • Partner with leadership to establish a regular rhythm of deal review and rep development planning • Surface patterns from call recordings and field feedback to identify systemic coaching opportunities Customer Success Enablement • Develop onboarding, expansion, and renewal playbooks for our five account managers • Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early • Align CS enablement with sales methodology to create a consistent customer experience from first touch through renewal Content Accessibility + Field Feedback • Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist • Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product • Partner with product marketing on the intersection between positioning + field execution What Success Looks Like • Ramp time is measurably shorter. New AES and AMs have a structured path to productivity and are contributing to pipeline faster. • The sales process is consistent. Every rep runs discovery and demos the same way. Managers can coach to a shared standard. • Managers are better coaches. They have the scorecards, cadences, and development plans to coach effectively. Enablement made their jobs easier. • CS is enabled, not just supported. Account managers have playbooks for expansion and renewal. Churn risk is identified and addressed earlier. • Product and marketing hear from the field. There is a reliable feedback loop from deals back to product marketing and product — what buyers are asking, what’s landing, what’s not. What We’re Looking For • 3–5 years in a quota-carrying sales or customer success role before moving into enablement — you’ve been in the field and know what good looks like from the inside • 2–3 years of enablement experience, ideally at a SaaS company of similar size and stage • Demonstrated track record of building onboarding programs that reduced ramp time — bring the data • Experience supporting both sales and CS, or a strong understanding of both motions • Comfortable building without a team — this is an IC role and will stay that way at our current stage • Startup mindset: energized by greenfield, moves quickly, prioritizes ruthlessly, doesn’t wait for perfect • Strong relationship builder who earns trust with reps and managers, not just leadership • Salesforce proficiency required - we run our entire GTM stack on Salesforce, including Sales Cloud and Account Engagement (formerly Pardot), and this person will need to be effective in it from Day One to understand how to train our teams • Faith or Nonprofit experience is a plus, but not required — curiosity about the space matters more What We Offer • Remote, work-from-home role in one of our approved U.S. states • 100% Employer Paid Health Insurance (Employee HSA Plan Only), Life Insurance, AD&D Insurance, Short Term Disability, Long Term Disability • Additional benefits include Health Insurance (Base, Buy-up or HSA Plan), Dental, Vision, Accident, Critical Illness, Voluntary Life, Voluntary AD&D • 9 Paid Holidays, 2 Floating Holidays, and 4 weeks PTO • 8-weeks paid parental leave (after 6 months of employment) • Paid days off to volunteer • 401(k) Plan with employer match • Small, collaborative teams where you can impact both outcome and culture • Ongoing professional development opportunities and a focus on internal promotion The annual starting base pay for this position typically starts between $90,000–$110,000. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members. Total compensation includes an annual performance bonus. For remote positions, employees must reside in one of the following locations: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NH, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV. . All other states are not in consideration for this role at this time. Vanco is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.