Head of Design

⭐ Who we are Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals. ⭐ Role Overview As a Principal Product Designer in the Customer Experience Group, you'll lead through design and own the strategy that brings our product experiences to life. You'll be the driving force behind creating thoughtful, end-to-end solutions deeply rooted in customer needs, leveraging Design Thinking to ensure our products are as valuable as they are delightful. This role is where strategic vision meets hands-on design: You'll influence and lead product direction, make high-impact decisions, and ensure every solution is grounded in empathy, research, and business insight. Join a design-driven culture where your work will directly improve how we deliver value to our customers! ⭐ How will you make an impact? Customer-Centric Strategy: Lead the design strategy for your Customer Experience area, ensuring every decision starts with the customer and delivers measurable value. Shape Product Direction: Partner closely with Product and business leadership to influence roadmap and strategy, ensuring customer experience is a first-class input, not an afterthought. Lead Through Design Thinking: Drive a culture of bold problem-solving through ideation, co-creation, and iterative validation, helping teams ask better questions before jumping to solutions. Lean UX Approach : Work iteratively, test early and frequently, adapt quickly to change, and deliver value early through close collaboration with cross-functional partners. Turn Research into Strategy: Go beyond synthesis. Translate customer insights into a clear design strategy that aligns stakeholders and unlocks new opportunities. Own the End-to-End Journey: Map, challenge, and reimagine user journeys to identify the high-leverage moments where great design creates the most impact. Prototype the Future: Generate and test innovative concepts that push the experience forward, not just improve what already exists. Validate with Rigor: Lead concept testing and partner with Product and Data on experiments that measure real impact and sharpen your design decisions. ⭐ What makes you a great fit? You have a track record of defining UX direction. Not just delivering against it. You've set vision, built design strategy, and shaped what "great" looks like in a product area. You bring a strong point of view and the communication skills to make it land with peers, product leadership, and the business. You're a systems thinker who sees the whole experience, not just individual screens, and you design accordingly. You're deeply customer-obsessed, with a history of turning research into insight and insight into strategy. You're an excellent collaborator who raises the bar for the teams around you, through craft, clarity, and conviction. You have mastery of design tools (Figma and beyond), a solid command of design systems and accessibility, and the range to move from high-level strategy to high-fidelity execution. You've contributed to design culture. Whether through mentorship, process improvement, or helping a team level up its practice Why you’ll love us: You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging. What's in it for you? * 🏠 Remote Flexibility : The freedom to work from home any day that works for you. 🌴 Time to Recharge: 25 working days of paid vacation and Jornada Intensiva in August. . 💊 Alan Health Insurance : Premium health, dental, and mental health support via Alan. Pre-existing conditions are covered. 😋 Meal Perk: €150/month allowance on your Alan card + 50% off Ametller Origen prepared dishes at the office. 💸 Tax-Free Savings : Increase your take-home pay by using Flexible Remuneration for extra meal costs (up to €70/mo) and public transport (up to €136/mo). 🖥️ Home Office Gear: We provide a table, ergonomic chair, and monitor for your home setup. 🇪🇸 Language Learning : Free Spanish classes. 🤑 Referrals: Cash rewards for bringing in new talent. 🌟 Social Life: Daily office breakfast and monthly team events 🎯 Dynamic Hub: A high-energy, inclusive environment designed for collaboration and connection with a team that represents over 60 countries. *Benefits offered may differ based on the type of contract that is issued So, what are you waiting for? Apply now! All applications and CVs must be submitted in English 😉