Head of IT Thailand

About the Job The Head of IT Thailand is responsible for the execution of transformation, change, delivery and run of IT services towards AZ Technology Thailand's internal customers. The role is responsible for the delivery and operations of related AZ Technology Services covering applications and infrastructure. The role reports functionally to Head of IT, Asia, and disciplinary to CEO of Allianz Technology Thailand. What you do Manage customers’ IT plan including planning, budgeting, resourcing, in line with AZ Technology processes, being aligned with the customers’ planning cycles; ensure customers’ IT supply capabilities align with AZ Technology functions for OE service delivery Hold end-to-end responsibility for the production support services and its stability towards the customer, encompassing both application and infrastructure Establish governance across incident, change/release management with SLAs, KPIs and continuous improvements Manage the integration of the customers' local application services into AZ Technology's global delivery model, including driving decommissioning and harmonization of legacy systems, and adoption of AI-driven solutions Manage & align OE demands with IT functions inside AZT & Allianz Group to ensure compliance to group IT & business Accountable for execution of Gearshift Transformation program Responsible for P&L of all AZ Technology services delivered to the OE What you bring 10+ years of progressive IT leadership experience, including leading operations and/or engineering teams in complex enterprise environments. Proven track record delivering stable IT services and large-scale change initiatives Strong knowledge of ITIL processes and service management, with experience defining and reporting SLAs, KPIs, and risk controls. Solid understanding of cybersecurity, technology risk, and compliance requirements; ability to embed security by design. Expertise across modern infrastructure, networks, platforms, and enterprise applications; familiarity with cloud platforms and automation. Excellent stakeholder management, communication, and people leadership skills, with the ability to influence at executive level and across functions. Knowledge of AI technologies, principles, and their practical use. Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. 104571 | IT & Tech Engineering | Management | Allianz Executive | Allianz Technology | Full-Time | Permanent About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology . Commitment to Integrity, Fairness & Inclusion Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute. To Recruitment Agencies: Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.