HEAD OF KAM (F/M/D)

Do you want to contribute to projects changing the meaning of energy consumption in the Baltics and beyond? Ignitis is a part of the Ignitis Group – a renewables-focused integrated utility. Our purpose is to create a 100% secure and green energy ecosystem for current and future generations. Ignitis offers advanced energy solutions and services to both private and business clients, enabling effective energy management, consumption, and production. The electric vehicle quick-charge network, Ignitis ON, significantly contributes to sustainable mobility in the Baltics. Simultaneously, the platform eparkai.lt opens the door for everyone to become a green electric power producer. We supply power and natural gas to 1.5 million customers in Lithuania and, through our operations in Latvia, Estonia, Finland, and Poland, we are accelerating the development of green energy throughout the wider Baltic region. www.ignitis.pl #ignitispolska We are currently looking for a new colleague to join Ignitis Polska, where you’ll be responsible for Key Account Management Team. If that speaks to you, we’d be happy to welcome you to our team! Take YOUR part in #EnergySmart! You will contribute to secure and green energy ecosystem creation by: Leading and developing the Key Account Management team by managing recruitment, onboarding, performance, training, and employee development Taking responsibility for sales volume, gross margin, revenue, customer retention, and other agreed commercial KPIs Growing the strategic customer portfolio, increasing market share, and strengthening customer loyalty Building and developing long-term relationships with the company’s most important customers and decision-maker Ensuring competitive, balanced, and risk-conscious terms for both the company and its clients Monitoring opportunities, preparing forecasts, identifying churn risks, and ensuring timely renewals Monitoring developments in the electricity and gas markets and adapting the company’s offering accordingly Analyzing customer profitability, credit exposure, contractual risks, and payment performance Working closely with Trading, Pricing, Risk, Legal, Finance, Billing, Customer Care, and Operations to ensure effective contract execution Building the company’s market image while ensuring compliance with applicable laws, regulations, internal policies, and governance standards University degree or equivalent qualification A minimum of 5 years of experience in a retail or trading company operating in the Polish electricity and/or gas market Proven track record of achieving sales targets and delivering profitable growth Experience in managing and developing a sales team in the Polish electricity and/or gas market Strong communication, presentation, and negotiation skills Excellent relationship-building, stakeholder management skills, commercial mindset and results-oriented approach Strong organizational, prioritization, and time management skills Very good command of MS Office and experience working with CRM systems Professional working proficiency in Polish and English Take part in an unfolding energy transformation process to create a 100% secure and green energy ecosystem for both current and future generations Compensation corresponding to experience and competencies, and financial incentives dependent on achieved results Health insurance Additional paid days for health improvement, short-term illness, volunteering, and accumulated work experience A hybrid work model (3+2) and flexible working hours Internal career opportunities Diverse and inclusive environment Join a growing and increasingly international team of energy smart people united by a common purpose. We all play our part in creating a 100 % secure and green energy ecosystem for current and future generations. And the way to achieve this is certainly not to wait for the perfect moment. We believe that the power to act comes from the charge we bring to our work every day. United by purpose. Owning the challenge. Passion for reinvention. Pursuing excellence. These are our mindsets. Together, they yield the energy that drives everything we do. The energy generated by our choices. If you are guided by the same mindsets – we look forward to welcoming you to our team! As we pursue our strategic goals to increase gender balance in Ignitis Group, we are indicating “f/m/d” next to job titles, meaning we welcome candidates of all genders – female, male or diverse. Ignitis Group ensures equal opportunities. We welcome all applicants and do not discriminate against race, religion, gender, sexual orientation or gender identity, age, disability or other personal traits unrelated to work obligations.