Head of Office

Sigma Software provides premier value IT services, focusing on helping our customers reach their business goals. We offer a flexible schedule, a culture of professional growth and development, a solid international team, world-known customers, a variety of technologies, and the reliability of a responsible employer. This is an excellent opportunity to work for a global company in a great location and to expand your skill set in a Head of Office position with Sigma Software. Build the Sigma Software brand in the Albanian market and represent the company at a country level to create a positive image and strong visibility Grow the company's local network and reputation across the market Assess local market conditions and identify recruiting and business opportunities, coordinating with external recruiting partners as needed Retain and grow the local team while monitoring employee engagement and morale Build a strong team through coaching, training, and development, bringing out the best in office personnel Coordinate with and report to senior management, making recommendations to improve Customer experience and drive growth Identify areas of improvement and propose corrective actions to address challenges and capture growth opportunities Share knowledge with other offices and headquarters on effective practices, competitive intelligence, and business opportunities Ensure compliance with high ethical standards and all applicable regulations and laws Experience in a similar role or as a Recruitment/HR Lead Strong understanding of the local Albanian market Excellent communication and presentation skills Strong time-management, prioritization, and organizational skills Ability to multitask Upper-Intermediate English level or higher