Head of Operations

Are you ready to join our digital revolution journey? At Aleph , we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. The Head of Operations is a pivotal strategic leader and growth engine, responsible for both regional execution and global strategic impact. The role oversees the regional innovation agenda while also leading several global pilot initiatives within the company’s project incubator, particularly those originating in LATAM. In addition, this position plays a key role in business development by assessing and expanding supply whether by unlocking new sources or analyzing and optimizing the existing business. Overall, the Head of Operations acts as the central coordination point between Executive Leadership and core functional areas, ensuring alignment, operational excellence, and scalable commercial outcomes. Key Responsibilities Strategy Enablement & Monetization Strategic Advisory: Act as a critical advisor and analytical partner to MD . Support the development of business cases for new or actual supply, validate opportunity sizing, and provide actionable recommendations on optimal team structures and key performance indicators necessary for execution and long-term success. Drive company wide strategic initiatives that materially increase the efficiency, productivity, and performance of sales across all commercial channels. Own the strategic planning process, managing business forecasting,annual budget, performance tracking against core KPIs, and translating results into opportunities for continuous improvement and sustainable growth. Internal Innovation & Operational Change Lead the LATAM Innovation & Automation Agenda: Drive the regional innovation roadmap with an automation-first mindset, ensuring every solution reduces manual work, eliminates redundant development, and is built for immediate scalability across markets. Manage the “Innovation & Optimization Incubator” (6 HC): Oversee a team dedicated to identifying operational inefficiencies and high-impact automation opportunities across the full sales ecosystem. Pilot, Validate & Scale: Design and run pilot tests in LATAM that serve as controlled environments for innovation. Once proven, these solutions are packaged for direct replication and large-scale global rollout, ensuring fast and efficient worldwide adoption. Accelerate Automation & Process Redesign: Lead initiatives focused on workflow automation, system integration, and data-driven process redesign. This includes global operational projects—such as building and deploying the automated email infrastructure for quota communication across all regions. Optimize End-to-End Sales Operations: Continuously refine core processes through analytics, alignment across teams, and removing operational bottlenecks to drive growth acceleration and elevate execution efficiency. Commercial Excellence & Adoption Promote Global Sales Excellence & Operational Standards: Partner with Partner Directors, Global Sales Enablement, and Global Operations to co-define and implement unified best practices, playbooks, and standard operating procedures across all regions. Ensure LATAM serves both as a benchmark for execution and as a testing ground for global methodologies that can be replicated at scale. Drive Global Tool Adoption & Process Consistency: Champion the rollout, adoption, and proper utilization of core global sales technologies (e.g., Salesforce, WeFlow, or other workflow and automation tools). Ensure LATAM not only follows global standards but also acts as a proving ground to validate configurations, automation layers, and workflow enhancements before global deployment. Promote consistent data governance and commercial efficiency across all markets. Establish a Structured Global Feedback & Alignment Loop: Build and manage a continuous feedback framework that connects commercial teams in LATAM with strategic global stakeholders. Ensure insights, operational challenges, and user needs flow back to global teams to shape product roadmaps, tool enhancements, and process evolution. Facilitate global-to-local alignment, ensuring that global solutions are relevant, scalable, and iteratively improved based on real operational outcomes. Executive Coordination & Cross-Functional Alignment Collaborate directly with Senior Leadership and cross-functional partners (Sales, Finance, HR, Marketing, Operations) to align strategic priorities and accelerate goal attainment. Serve as the key advisor and integrator for the leadership team, ensuring that strategic decisions are translated into actionable, resourced plans and executed efficiently. Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH