Head of People Performance

At bunq, our promise to ‘Make Life Easy’ for our users depends on a team performing at its peak, and that peak isn’t an accident, it’s engineered. Give them the right home, strip out the friction, and hold everyone to a clear, non-negotiable bar, AI first within a framework where everyone understands what they are expected to deliver: tangible, non-negotiable outcomes. Take ownership. Build the performance engine: Give everyone total clarity on what they own, what great looks like, and how their impact is measured, so high performance becomes the natural outcome. AI-first operations: Engineer the outcome of full internal toolstack. Ruthlessly drive AI adoption, not by layering AI on top of existing processes, but by redesigning systems from the ground up to be AI-native. Where automation is the right answer, automate. Where the process itself is broken, rebuild it. Eliminate organizational friction and maximize Profit per Employee, the primary north star this role is measured against. Office excellence at scale: Keep all offices stocked, operational, and disruption-free. Stay ahead of space, tooling, and process needs as bunq expands internationally, delivering high-performance working environments on time and on budget. This challenge is perfect for you if: Has designed and rolled out a performance framework (ownerships, OKRs, or equivalent) across organization, clear ownership per person, measurable result driven KPIs, and a track record of acting decisively when the bar isn't met. Employees know what they own, how they're measured, and what success looks like AI-native operator: defaults to redesigning systems from scratch to be AI-first, not just automating what already exists. Has driven measurable AI adoption across an organization and connected it directly to outcome per person. Obsessive bottleneck hunter: consistently identifies the #1 constraint that slows the organization down, whether it's a broken process, the wrong tool, or missing ownership, and eliminates it with speed, precision, and measurable results. Sharp operational executor: manages budgets, office environments, and organizational infrastructure with precision. Every euro is justified by impact on Profit per Employee. Every delivery on time and within budget. All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace Curious to see how we make life easy? - try the bunq app , it only takes 5 minutes to sign up. Your space to perform We give you the space and the tools you need to succeed 💪 🤟 Great, international colleagues who share your mindset 👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly. 🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration 🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office. 📚 We support growth with bunq Academy and €1500 annual learning budget 🚴 Massive discount with Urban Sports Club 💪 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) 💻 A MacBook so you can Get Shit Done with us 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options 💰 An optional pension plan with monthly contribution from bunq 💸 Monthly contribution to your phone and internet bills 🍻 Friday drinks and other celebrations - bunq style