Head of Product - Engagement

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, you’ll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from. About you: You’re an experienced product leader who enjoys bringing teams, products and ideas together around a shared vision. You care about solving customer problems, creating commercial value and helping teams deliver meaningful outcomes. You’re comfortable working across multiple products and stakeholder groups, using evidence and insight to shape strategy and make decisions. You know how to balance short-term priorities with long-term opportunities and can bring clarity in complex environments. You’re excited by the potential of artificial intelligence (AI) and understand how emerging technologies can improve customer experiences, product development and business performance. Day-to-day, you will: Own the product vision and roadmap for the Engagement Suite, creating a connected strategy across loyalty, customer engagement, customer data and digital experiences. Lead the convergence of multiple products onto a shared platform, improving the customer experience while reducing duplicated functionality. Define and evolve our AI strategy, helping teams create AI-powered experiences that deliver measurable value for customers and the business. Partner with product, engineering, commercial and customer-facing teams to prioritize opportunities, influence product direction and drive successful delivery. Your skills and experiences might also include: 10+ years in product management, with 4+ years in senior product leadership Experience in loyalty, customer relationship management (CRM), marketing technology, payments or hospitality and retail software. Experience using data, customer insights and commercial performance measures to inform product decisions and prioritization. Experience working with AI-enabled products, modern product operating models and cross-functional teams across different markets. Compensation: Base salary $230k-$250k + 20% bonus What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You.