Head of Sales Strategy & Operations

About the Team Our ANZ Sales team drives DoorDash's growth across Australia and New Zealand. The team has built strong momentum through disciplined execution, structural simplification, and record-breaking performance across topline growth, merchant investment, and sales productivity. As we scale into our next phase, the strength of our strategy and operations function must grow with it. About the Role As our Head of Sales Strategy & Operations for ANZ, you'll own the strategy and execution engine behind our entire sales organization across all verticals and segments. This means designing go-to-market playbooks, building sales forecasting and incentive frameworks, optimizing merchant acquisition and investment motions, and driving cross-functional initiatives that improve how we sell, what we sell, and who we sell to. You'll be responsible for turning market intelligence and commercial insights into operating plans that drive sustainable, profitable growth. We're looking for someone who is analytical, commercially sharp, and energized by building structure in a fast-moving, competitive market. This is a hybrid role with 3 days a week in office and 2 days remote. You’re excited about this opportunity because you will… Own the ANZ sales strategy across all verticals and segments, translating market dynamics, competitive intelligence, and merchant insights into actionable plans Build sales forecasting and incentive frameworks that align team behavior with strategic priorities and enable leadership to make informed investment decisions Drive impact measurement across sales initiatives, building the analytical infrastructure to understand what's working, quantify incrementality, and scale what drives results Build and lead a high-performing team, coaching and developing strategy and operations talent while fostering a culture of ownership, analytical rigor, and cross-functional partnership Accelerate productivity through AI, identifying and deploying AI-powered workflows, rep enablement tools, and process automation that make the sales org faster and smarter We’re excited about you because… You have 10+ years of experience in sales strategy, sales operations, revenue operations, or management consulting, with a track record of building and executing go-to-market plans across multiple business lines You're deeply analytical and comfortable building models to size opportunities, forecast growth, design incentive structures, and evaluate the economics of strategic initiatives You have experience with AI-driven sales tooling and are excited about applying AI to transform sales motions, targeting, and rep productivity You've operated in a challenger or high-growth environment and understand how to compete for share, manage complex commercial motions, and drive alignment across diverse stakeholders You're a proven people leader with experience building, coaching, and scaling high-performing strategy and operations teams You communicate with clarity and can influence senior leaders with data, narrative, and a strong point of view Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.