Head of Technology (Remote, Full-Time)

Nova Ukraine is an international nonprofit delivering strategic humanitarian initiatives in partnership with trusted teams across Ukraine. Since 2014, we’ve directed over $147.9 million toward aid for war-affected communities, healthcare, education, infrastructure, and civil society development. At Nova Ukraine, we turn aid into impact. We strengthen civil society and support high-impact initiatives that change lives — and we’re looking for people ready to make a meaningful impact alongside us.

As Nova Ukraine’s Head of Technology, you will lead the development and execution of our technology strategy to scale operations and deepen our impact. This role requires full ownership of enterprise systems, including Salesforce, CRM, CMS, donation platforms, and internal IT systems, ensuring end-to-end reliability, security, and governance.

You will act as the operational lead for the data controller, serving as a hands-on leader who balances technological innovation with robust protection. Your work directly supports those affected by the war by ensuring the systems used to raise funds and deliver aid are resilient and compliant.

This role is ideal for someone who wants to combine strong technical and management skills with purpose-driven work to help a leading nonprofit grow its reach and effectiveness.

Why work with us?

💡 Remote Work: We offer a fully remote format, regardless of your location (Ukraine, USA, and other countries).

🌍 Make a Global Impact: Your work will have a real impact on the lives of many people and will help bring Ukraine closer to victory.

📈 Professional Growth Opportunities: Working in the dynamic environment of one of the largest charitable foundations, you will gain valuable experience and opportunities to develop your professional skills.

🌱 Collaboration within a friendly and mission-driven international team.

What We’re Looking For:

✔ 10+ years in technology leadership, with at least 5 years focusing on security and risk management in a cloud-native or cloud-hybrid environment.

✔ Language: Fluent English; Ukrainian is a plus.

✔ Proven experience in enterprise system ownership, specifically with Salesforce and complex CRM/ERP integrations, Google Workspace, including admin console governance, DLP, and security center analysis.

✔ Deep understanding of global regulatory frameworks (e.g., GDPR, HIPAA, SOC 2) and how to map them to technical controls in Google Workspace, with experience managing cross-border data privacy.

✔ Strong experience managing IT operations (L1-L3) and meeting operational SLAs.

✔ Strong project management and communication skills and experience presenting security strategies to the board of directors.

✔ Comfortable operating at both strategic and execution levels — able to define vision, delegate effectively, and step in hands-on when needed to move things forward.

✔ A strong desire to apply technical expertise to humanitarian efforts and support the mission of Nova Ukraine.

What You’ll Do:

To be successful, you must possess a deep technical background combined with executive leadership experience:

✔ Enterprise System Leadership: 10+ years of technology leadership with proven experience owning enterprise-scale systems, specifically Salesforce, NetSuite, CRM, CMS, and donation platforms.

✔ Cloud Security & Zero-Trust: At least 5 years of experience in security and risk management within cloud-native environments. You must be able to implement Zero-Trust infrastructure, including MFA, context-aware access, and SAML-based SSO.

✔ Data Governance Authority: Expertise in establishing data ownership models and data classification authority. This includes hands-on management of Google Workspace Data Loss Prevention (DLP) rules and Mobile Device Management (MDM) for Android/iOS/ChromeOS.

✔ Global Compliance & PII: Mastery of GDPR, HIPAA, and SOC 2 frameworks, with the ability to map technical controls to these regulations. You will serve as the primary decision-maker for cross-border data transfer compliance (US/UA) and PII governance.

✔ IT Operations & Vendor Management: Strong background in managing L1—L3 IT support stacks and evaluating the security posture of third-party vendors via API integrations.

✔ Strategic Execution: Ability to manage IT budgets, optimize enterprise licensing, and drive digital fundraising innovation (DAFs, mobile-first payment integrations).

Work Conditions:

✔ Flexible, remote work format

We will be happy to receive your CV together with a cover letter and financial expectations and consider your candidacy. Your personal contribution will make a huge difference in achieving our goals and mission. Join us to change the world for the better together.