Your opportunity:
Reporting to the General Manager, Strategy, Product & Wholesale, the Head of Wholesale Growth & Partnerships has end-to-end accountability for TPG Telecom's MVNO, Wholesale Messaging and Emerging Wholesale Services businesses, including revenue growth, profitability, partner success, operational performance and long-term value creation.
The role owns the full partner lifecycle, from acquisition, commercial negotiations and onboarding through to account management, retention, contract governance and growth. In addition, the role is responsible for identifying and commercialising new wholesale growth opportunities and future network monetisation initiatives.
The role combines business development, commercial leadership, strategic partnerships and operational excellence to position TPG Telecom as the partner of choice across Australia's wholesale telecommunications ecosystem.
You'll make impact by:
Wholesale Business Growth & P&L
Own the MVNO, Wholesale Messaging and Emerging Services P&Ls, including revenue, margin, profitability and growth
Define and execute growth strategies across MVNO, A2P Messaging, and emerging wholesale services
Identify and commercialise new revenue opportunities and network monetisation initiatives
Lead business planning, investment prioritisation and portfolio performance
Strategic Partnerships & Business Development
Develop and grow strategic partnerships across wholesale, technology and digital ecosystems
Lead major commercial negotiations, partnership agreements and new business opportunities
Identify new routes to market and innovative commercial models
Represent TPG Telecom in strategic customer, partner and industry engagements
Partner Management & Commercial Governance
Own the end-to-end partner lifecycle from acquisition and onboarding through to retention, renewal and growth
Lead account management, contract governance and strategic relationship management
Drive partner satisfaction, revenue expansion and long-term value creation
Act as executive sponsor for wholesale customers and partners
Operational Excellence & Delivery
Oversee onboarding, implementation and operational readiness of new wholesale partnerships
Drive alignment across Product, Pricing, Technology, Operations and Finance to deliver partner outcomes
Improve onboarding efficiency, time-to-revenue and partner experience
Drive continuous improvement of wholesale processes, governance and operating models
Leadership & Team Development
Lead, develop and inspire a high-performing team across business development, partner management, commercial operations and customer support
functions
Foster a customer-centric, commercially disciplined and growth-oriented culture focused on accountability and results
Coach and develop future leaders, ensuring strong succession planning and talent development
Drive cross-functional collaboration and alignment to achieve business objectives
What you’ll be and bring:
A commercially driven growth leader with strong business development, partnership and product commercialisation experience. Combines entrepreneurial thinking, strategic vision and execution excellence to identify new opportunities, build scalable businesses and unlock value from TPG Telecom's network and digital capabilities.
10+ years' experience in telecommunications, wholesale, roaming, intercarrier, carrier relations or commercial leadership roles
Proven P&L management experience with responsibility for revenue, margin and financial performance
Strong track record negotiating complex commercial agreements and strategic partnerships
Deep understanding of roaming, interconnect, voice, messaging and carrier services markets
Experience developing and executing commercial growth strategies
Strong commercial, analytical and financial management skills
Ideally, you will also have:
Demonstrated success leading high-performing teams
Exceptional stakeholder management and negotiation skills
Strong executive communication and influencing capability
Ability to balance strategic thinking with commercial execution
Proven ability to deliver results in a fast-paced and evolving market
What's in it for you?
Flexible hybrid way of working (from home and office)
‘Stay Connected Mobile’ – Access to a free mobile plan
‘Stay Connected NBN’ – Access to a free, high‑speed NBN plan (up to 500 Mbps)
‘Your Leave’ - additional leave to be used whenever you like - every year
Access to TPG Learning Hub platform and internal development opportunities
Access to Corporate Partner Discounts
Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.
TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.
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