Healthcare Staffing Scheduler | Hybrid

Job Title: Healthcare Staffing Scheduler Location: BGC, Taguig City Schedule: Night Shift When you join AGSI, you become part of a company that values strong partnerships, innovation, and growth—not just for our clients, but for our people too. What's in it for You? We don't just want you to succeed—we want you to thrive. At AGSI, you'll enjoy: Attendance Incentives and Non-taxable Allowances, because your dedication deserves recognition. 30 Leave Credits per Year, giving you generous time off to recharge, travel, or spend with family. HMO Coverage for You and Your Dependents with access to counseling programs to support both health and wellbeing. Group Life Insurance for your peace of mind. Regular Work Schedule with Weekends Off, so you can enjoy balance and predictability. Great Company Culture with fun in-office activities, engaging team events, and meaningful CSR initiatives that let you give back to the community. Here, you won't just find a job. You'll find a team that invests in your growth and celebrates your success. About Our Client Our client is a trusted healthcare staffing agency based in the United States, dedicated to connecting qualified healthcare professionals with hospitals, nursing facilities, and other healthcare organizations. They are committed to delivering dependable staffing solutions that help healthcare providers maintain exceptional patient care while supporting clinicians with meaningful career opportunities. With a strong focus on responsiveness, reliability, and operational excellence, the organization partners with both healthcare facilities and medical professionals to ensure staffing needs are met efficiently. Their collaborative approach, industry expertise, and commitment to quality have made them a valued partner within the healthcare staffing industry. Joining this team means becoming part of a fast-paced, service-driven organization where your work directly contributes to supporting healthcare professionals and ensuring healthcare facilities remain fully staffed to care for their communities. Role Summary The Healthcare Staffing Scheduler is responsible for coordinating clinician schedules and ensuring healthcare facilities receive timely staffing support. This role oversees day-to-day scheduling operations, matches available clinicians with open shifts, and proactively resolves staffing gaps to maintain optimal coverage. The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys building strong relationships with healthcare professionals while making quick, informed decisions. Key Responsibilities Match clinician availability with open facility shifts while maximizing staffing coverage. Oversee daily scheduling activities, including publishing staffing needs and coordinating shift assignments. Send shift confirmations promptly once assignments have been approved. Proactively resolve scheduling gaps by contacting clinicians through phone calls and text messages instead of relying solely on automated systems. Build and maintain strong working relationships with clinicians to understand their availability, preferences, and reliability. Identify staffing trends and prioritize outreach to dependable clinicians when urgent coverage is needed. Coordinate with internal teams to ensure scheduling activities are completed accurately and efficiently. Maintain accurate scheduling records and update staffing information in company systems. Respond promptly to scheduling inquiries while delivering excellent customer service. Meet scheduling performance expectations by filling staffing requests quickly and maintaining high service levels. Qualifications At least 2 years of experience in staffing coordination, workforce scheduling, or healthcare staffing. Experience supporting U.S.-based healthcare staffing operations is highly preferred. Healthcare or medical staffing experience is strongly preferred. Excellent verbal and written communication skills with strong phone etiquette. Highly organized with exceptional attention to detail and the ability to manage high scheduling volumes. Ability to make sound decisions independently while managing multiple urgent priorities. Proactive, resourceful, and comfortable taking initiative with minimal supervision. Strong relationship-building skills and the ability to establish rapport with healthcare professionals. Experience using scheduling software, workforce management systems, CRM platforms, or similar tools is an advantage. Willing to work night shifts aligned with U.S. business hours.