Hearings Manager

About the team and what we do The Adjudications team plays a vital role in protecting the public by delivering fair, independent and efficient Fitness to Practise (FtP) hearings and meetings. We are responsible for the planning, coordination and operational delivery of adjudication events, ensuring they are conducted to the highest standards of quality, professionalism and fairness. Working closely with colleagues across the NMC and a range of external participants, we help ensure that regulatory decisions are made effectively, consistently and in line with our statutory responsibilities. Your role and impact Are you ready to spearhead a team dedicated to ensuring fairness and integrity in healthcare regulation? We're on the lookout for an exceptional individual to take the reins as our Hearings Manager, orchestrating a seamless operation of Fitness to Practise (FtP) hearings and meetings. In this pivotal role, you'll not only uphold our vital duty to protect the public but also champion excellence in customer service, ensuring that every event concludes promptly and within budget. Join our team of hearings managers and be the driving force behind our commitment to delivering exceptional outcomes. What you’ll bring Lead your team with finesse, ensuring that every adjudication event adheres to NMC values, policies, and quality standards while navigating high-profile and varied challenges with confidence. Deliver up to 15 physical hearings, and 20 virtual hearings per day, using your event and people management skills to ensure safe and effective regulation for our registrants. Own your own caseload of Fitness to Practise substantive hearings and apply a robust threshold framework to ensure hearing readiness and resource efficiencies. Implement your negotiation and influencing skills to address escalations and practical issues swiftly, utilising your keen eye for detail and numerical analysis to find practical solutions. Working collaboratively, you will forge strong relationships both within and outside the department, collaborating on long-term projects that continuously elevate the quality of our adjudication events. Motivate and engage your team with your infectious can-do attitude, providing ongoing support, guidance, and policy-led management to ensure operational excellence and staff empowerment. Please note that this is a 6-month fixed contract. Benefits 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance – 4 x current salary Hybrid working Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans Additional Information The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.