Looking for a motivated individual for a technical sales position:
The Sales & Applications Engineer is responsible for providing technical support and sales expertise to the customer on determining a custom solution to their specific application. This individual works closely with customers to understand specific application needs, develops a custom product solution, and supports the sales process from initial inquiry to final delivery.
SALES SUPPORT & CUSTOMER ENGAGEMENT
Primary liaison between customers and internal engineering team.
Identify and qualify customer needs and application requirements.
Prepare and deliver technical proposals, quotations, and presentations.
Collaborate with manufacturing and engineering departments to ensure project and design viability.
Assist in pricing strategies based on design complexity, materials, and market conditions.
APPLICATIONS ENGINEERING
Analyze process data (i.e. temperatures, pressures, flow rates, media, etc.) to design appropriate heat exchanger solutions.
Select and size heat exchangers using either thermal and mechanical design software (HTRI, Aspen, etc.) or proprietary IHT software.
Create SPECIFICATION DATA SHEETS to support design specifics to assist engineering in the design of the unit.
Collaborate with design, engineering, quality, and manufacturing to determine appropriate design codes, quality or code requirements, potential manufacturing issues, and materials of construction.
PRODUCT & MARKET KNOWLEDGE
Stay current on industry standards, technologies, and customer applications in industries such as oil & gas, chemical, power generation, marine, defense, HVAC, and food processing.
Participate in trade shows, industry events, and local events to help promote company solutions and capabilities.
Provide valuable feedback to engineering and manufacturing about customer satisfaction or dissatisfaction to ensure future project successes.
Provide feedback to engineering and manufacturing based on customer needs and market trends.