Help Desk Support Analyst Remote

Job Details

My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 1st shift EST and will be fully remote.

Responsibilities

Technical support of Network, Desktop and Applications.

Strong troubleshooting skills.

Ability to follow strict escalation procedures.

Excellent Documentation and Communication.

Ability to work with minimal supervision.

Required Skills

Help Desk Call Center

Healthcare Environment

Active Directory

MS Windows 7 & 8.

MS Office 2003/2007/2010.

Email Administration (MS Outlook).

Edgar Unthank

300 Conshohocken State Road | Conshohocken, PA 19428

Direct Line: 484.238.1943

[email protected] www.libertyjobs.com

www.linkedin.com/in/edgarunthank

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#remote

#midsenior