Home Health & Hospice AR Representative

Job Title Billing Account Coordinator Location Remote (TN, GA, AL, FL, NC, SC, KY) Job Type Full-Time Department CBO AR Pay $18.00/hr-$20.00/hr About MedSrv, LLC As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion. Position Overview This position is responsible for the timely billing of paper and electronic hospice or home health claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. Clear communication verbally and in writing is required to address payment issues. Involves working insurance denials and the research of underpayments and overpayments. What You’ll Do Provides exceptional customer service to patients and insurance payers. Works well both independently and in a group setting. Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items. Other duties as assigned. Submits claims to insurance companies accurately and promptly. Follows up on outstanding payments to ensure timely reimbursement. Works on denials and appeals to resolve payment issues. Documents resolution attempts thoroughly for record-keeping. Maintains account balances and reduces days in Accounts Receivable (A/R). Communicates effectively with insurance companies, patients, and internal departments. Ensures compliance with billing regulations and standards. Analyzes and resolves discrepancies in billing and payments. <>· What We’re Looking For High school diploma or equivalent 1+ year of related experience/training (or equivalent education and experience) Knowledge of office software and medical billing software Professional, polite, and customer-service oriented Ability to work well with others in a close office setting Strong focus and ability to concentrate for extended periods Team-oriented, cooperative, and adaptable Physical Requirements Able to work at a computer for extended periods. Occasionally lift up to 15 lbs. Why Join Us? Work with a team that values faith, integrity, and compassion . Supportive, inclusive, and casual work environment. Training and development to help you grow. No weekends – enjoy work-life balance. Competitive benefits, paid time off, and 401k with match. Ready to make a difference in healthcare? Apply today and join MedSrv — where we guide by faith and serve with heart. #ZR