Hospital Charge Specialist

Hospital Charge Specialist (68983) Fully Remote • UD HQ - Atlanta, GA 30328 Apply Overview Position Type Full Time Education Level High School or GED Travel Percentage As needed for business requirements. Category Revenue Cycle Management Apply Description GENERAL SUMMARY OF DUTIES : Responsible for accurately processing hospital and office medical records and patient documentation with basic knowledge of ICD-10 and CPT coding. REPORTS TO : Hospital Charge Entry Supervisor RESPONSIBILITIES Duties include but are not limited to: - Ensures accurate processing of medical records and documentations to be submitted into the patient charts - Reviews and analyzes patient records to determine accurate dating and sequencing of documents - Accessing multiple hospital portals and EMRs to obtain information - Creating, organizing and keeping track of hospital charge tickets - Obtaining and maintain proper access to hospital portals - Email and phone communication with hospitals, providers, and office staff to obtain information needed for processing - Maintaining and managing interdepartmental communication within EMR system - Scanning documents and charge tickets into the patient chart - Cross training within department for coverage as needed - Completes follow-ups in a timely manner - Processes work in a timely manner and create solutions to prevent delay of document submission - Meets or exceeds quality and productivity standards as set by the Charge Entry Manager and/or Revenue Cycle Manager - Continues personal education by attending seminars and classes as needed - Stays up to date on changes and updates to the Current Procedural Terminology (CPT) and diagnosis codes (ICD-10) - Understands and abides by CMS and other payer guidelines in coding and billing - Answers emails and voicemails and returns calls in a timely and efficient manner - Completes requests for information from other AGA, LLC staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts - Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information - Participates in staff meetings as directed by the Charge Entry Manager and/or Revenue Cycle Manager. - Cross trains and performs other practice functions as directed by the Charge Entry Manager and/or Revenue Cycle Manager - Any other duties and/or special projects as assigned REQUIRED EDUCATION, SKILLS AND EXPERIENCE - High School Diploma or GED required - 1-2 years of medical office experience. Basic knowledge ICD-10 and CPT Coding preferred - Specialty clinical experience in Gastroenterology experience preferred - Skills and knowledge of EMR software functionality and operations - Proficiency in multiple Microsoft Office applications - Knowledge and ability to process patient medical records ADDITIONAL SKILLS AND EXPERIENCE Charge Entry I must be able to: - Provide a high level of quality patient care and customer service at all times - Plan, prioritize, and complete multiple tasks as delegated by Revenue Cycle Manager and/or Charge Entry Manager - Ability to work under pressure; assess, respond, and communicate issues in a timely manner - Maintain composure and set a professional example to patients and coworkers - Communicate clearly with patients and coworkers through the telephone, email, and in-person - Interpret and apply clinical and non-clinical policies and procedures PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal office environment; travel within the Metro area required.