Housing Specialist

Job Overview:

We are seeking a proactive and detail-oriented Housing Specialist to join our growing team. This role is responsible for coordinating temporary and long-term housing solutions, managing client requests, and ensuring a seamless housing experience from placement through move-out. If you have experience in housing coordination, relocation services, property management, or customer service, we'd love to hear from you.

Key Responsibilities

• Coordinate housing placements based on client needs, budget, and location requirements.
• Source and secure suitable housing options through property owners, landlords, and housing providers.
• Manage reservations, lease agreements, move-ins, move-outs, extensions, and renewals.
• Serve as the primary point of contact for clients throughout the housing process.
• Build and maintain relationships with property owners, landlords, and housing partners.
• Coordinate with internal teams, vendors, and service providers to ensure a smooth housing experience.
• Resolve housing-related issues, maintenance requests, and client concerns in a timely and professional manner.
• Maintain accurate records of housing inventory, leases, client information, and documentation.
• Monitor housing availability, occupancy, pricing, and lease expirations.
• Prepare reports and ensure compliance with company policies and housing requirements.

Requirements

• Minimum of 2 years of experience in housing coordination, relocation services, property management, real estate, or hospitality.
• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and time management abilities.
• Ability to manage multiple housing requests simultaneously while meeting deadlines.
• Strong customer service and relationship management skills.
• Proficiency in Microsoft Office, Google Workspace, and CRM software.
• Ability to work independently in a remote, fast-paced environment.
• High attention to detail and problem-solving skills.

Preferred Qualifications

• Experience in corporate housing, temporary housing, relocation services, or property management.
• Familiarity with lease agreements, housing compliance, and occupancy management.
• Experience using property management systems or housing management software.
• Experience working with U.S.-based clients or housing providers.
• Background in real estate operations or customer support.

Work Details

• Remote position.
• Full-time role aligned with U.S. business hours.
• Long-term opportunity with a growing organization.
• Collaborative and professional work environment.
• Opportunity to contribute to delivering exceptional housing solutions and client satisfaction.

If you have the experience and organizational skills we're looking for, we'd love to hear from you.