Overview IMS is seeking People and Culture (HR) Generalist to support day-to-day HR operations across the employee lifecycle. This role is ideal for someone who enjoys a mix of employee support, HR administration, and practical problem-solving, and is looking to grow their career in a hands-on environment. Reporting to the Head of People and Culture, the People and Culture Generalist will play a key role in delivering consistent, responsive, and compliant HR support across the business. Key Responsibilities Employee Support & Relations Act as a first point of contact for employee and manager HR inquiries Provide guidance on company policies, practices, and basic employment standards Support routine employee relations matters, escalating more complex issues as needed Recruitment & Onboarding Coordinate recruitment activities including posting roles, screening candidates, and scheduling interviews Support hiring managers through the recruitment process Lead onboarding coordination and ensure a positive new hire experience HR Operations & Administration Maintain accurate employee records in BambooHR and other systems Support payroll processes in coordination with the payroll function Prepare employment documentation (offers, letters, changes, etc.) Policies, Compliance & Programs Support the administration and communication of HR policies and programs Assist with compliance requirements (ESA, workplace policies, training tracking, etc.) Contribute to HR initiatives such as engagement, health and safety, and training Projects & Continuous Improvement Participate in HR projects and process improvements Help streamline workflows and improve employee experience Qualifications 3–5 years of progressive HR experience Post-secondary education in Human Resources or a related field CHRP designation (completed or in progress) is an asset Working knowledge of Ontario employment legislation (ESA, Human Rights Code) Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Strong communication skills with a practical, solution-oriented approach Ability and willingness to travel between locations. What Success Looks Like Provides timely, accurate, and practical HR support to employees and managers Builds trust across the organization through responsiveness and professionalism Maintains accurate data and supports smooth HR operations Proactively identifies opportunities to improve processes Why Join IMS Exposure to a broad range of HR activities in a growing organization Opportunity to learn and develop under experienced HR leadership Collaborative, down-to-earth culture