HR Generalist

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Key Responsibilities May Include: Serve as the first point of contact for employees and managers, providing advice and support on HR processes, policies, and employee-related queries. Support and implement programs that align organizational structure, people capabilities, systems, and culture with business strategy. Develop and maintain effective programs for employee retention, promotion, engagement, talent management, organization design, performance management, compensation, and benefits. Coach and guide line managers on using the HR self-service model, including Workday case creation and accessing resources on the central employee hub. Ensure compliance with legal requirements in day-to-day employee management, partnering with the legal department when necessary to mitigate risks. Support and enhance the delivery of onboarding, training, and compliance initiatives for new starters and existing employees. Provide support and training for annual HR processes, including performance reviews, annual salary reviews, talent reviews, and employee engagement surveys (e.g., Pulse Surveys). Position Purpose We are looking for an HR Generalist to coordinate and support the core operational HR processes across Iberia while providing analytical and project support to the function. The role combines the execution of established processes with data analysis and participation in improvement, digitalization and transformation projects, working closely with the HR teams and the business to ensure sound management of workforce information, reporting and functional initiatives. It also brings a fresh, digital-first voice to HR — turning key initiatives into engaging, modern internal communication built on video, visual and interactive formats. Scope Number of Countries: 2 (Spain & Portugal) · Location: Madrid Key Accountabilities Day-to-day HR processes Run recurring HR processes end-to-end, anticipating deadlines rather than reacting to them. Coordinate onboarding and off-boarding with AskHR, Talent Acquisition and managers, keeping systems up to date. Support the coordination, tracking and issue resolution of HR invoices and providers. Support audits, certifications and compliance by preparing evidence and coordinating information across areas. International mobility Provide administrative support to expatriation and impatriation processes: documentation management, coordination with specialist providers and assignment tracking. Keep records of active assignments up to date and support the preparation of related documentation. HR reporting, analysis and planning support Extract HR reports from Workday and other corporate tools, on a regular and ad hoc basis. Analyse headcount, turnover, absenteeism and other indicators, identifying trends, risks and opportunities. Build and maintain dashboards and tracking tools that support reporting, planning and operational control. Prepare executive presentations and materials that underpin HR and organisational decisions, including workforce and future-needs planning. Elevating the employee experience — communicating and connecting with our audience Craft engaging internal communications that reflect how people communicate today — video, visual and interactive rather than long emails. Create and curate content for internal channels (intranet, Viva Engage / Teams, newsletters, digital signage), keeping messages clear, human and on-brand. Turn key HR initiatives — culture, engagement, wellbeing, change — into compelling campaigns and employee stories, testing new formats and measuring what resonates with our audience. Workforce administration and tracking Maintain accurate records of temporary contracts, leaves of absence and other employee-lifecycle milestones. Track key dates and deadlines, coordinating with managers and AskHR to ensure compliance. Cross-functional coordination and projects Coordinate and track HR transformation, digitalisation and process-simplification projects. Participate in the rollout of the function's cross-functional initiatives, tracking milestones and contributing to their implementation. Contribute to identifying and sharing best practices across teams and countries. What We Are Looking For Education Bachelor's degree in HR, Psychology, Business, data analysis or similar (or equivalent experience). Valued: HR certification, training in Spanish labour law or in People Analytics. Experience 2–4 years in HR teams. Hands-on exposure across the core HR processes — recruitment and selection, performance management, compensation & benefits, people analytics, learning & development and employee-lifecycle administration — with the versatility to move between them. Desirable: knowledge of labour relations and Spanish labour compliance, applied to day-to-day HR operations. Tools and data Advanced Excel (pivot tables, formulas, dashboards). Workday (case management, reporting and employee records) and proficiency with the recruitment ATS. Analytical ability to read HR data and translate it into useful conclusions. Working knowledge of AI applied to HR (e.g. generative-AI tools for drafting, analysis and process support) and a sense of how to use it responsibly in day-to-day HR work. Digitally savvy with content, video and design tools (e.g. Canva, Vyond, PowerPoint, Viva Engage) for modern internal communication. Ways of working Proactive and organised: you anticipate risks and deadlines and manage several projects in parallel without constant supervision. Clear written and verbal communication. Discretion, integrity and judgement with confidential information. Autonomy to progress defined initiatives, knowing when to escalate. Languages Essential: Spanish (native/fluent) and English (advanced). Desirable: Portuguese. Remote Type Hybrid Remote Skills to succeed in the role Adaptability, Empathy, Employee Experience, Experimentation, Human Resource Case Management, Organizational Change Management, Performance Management (PM), Relationship Building, Succession Planning, Taking Ownership, Teamwork, Understand Customers, Work Performance We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].