HR Global Process Owner Payroll and Time & Attendance

As the HR Global Process Owner for Payroll and Time & Attendance, you are responsible for designing and governing global processes, ensuring consistency and compliance across all regions. You own and evolve the end-to-end Payroll and Time & Attendance global processes, ensuring efficiency, compliance, and scalability across all regions. Define and maintain global process standards, documentation, and control frameworks, ensuring alignment with internal policies and external regulations (e.g., local tax, labor laws, social security). Maintain and regularly review Process Design Documents (PDDs) and Standard Operating Procedures (SOPs) for Payroll and T&A activities. Develops and maintain global Risks and Control Matrix and ensures implementation of the control process. Business Process Outsource Partner Governance & Partnership Act as the primary process owner interface for the BPO partner managing HR Operations services. Ensure the BPO provider adheres to defined SLAs, process controls, and compliance requirements across all supported countries. Coordinate change requests, escalations, and new country implementations or transitions into the BPO model. Internal Process Control Establish process-level controls and internal checkpoints to ensure accuracy, compliance, and mitigation of operational risks. Partner with Internal Audit, Compliance, and Finance to ensure a robust internal controls environment and full audit readiness. Monitor the effectiveness of controls and continuously identify opportunities to strengthen the process governance framework. Continuous Process Improvement Monitor and analyze global KPIs and SLAs for Payroll and T&A services to ensure performance, accuracy, and timeliness. Lead process improvement initiatives to increase automation, reduce errors, and enhance employee experience—leveraging tools such as RPA, workflow automation, and advanced reporting. Support incident resolution and root cause analysis, collaborating with regional teams, HRIS, IT, and Finance. Education & Experience - Bachelor’s degree in HR, Business Administration, Finance or a related field with two years of payroll experience. Four years of payroll experience in lieu of Bachelor's degree. Minimum 5–7 years of experience in global Payroll and Time & Attendance process management within a multinational, ideally in the automotive or manufacturing sector. Familiarity with HR and Payroll systems (SAP SuccessFactors, Workday, Oracle HCM, ADP, or other local payroll vendors). Expertise in HR Services Governance - An experienced HR governance professional with a strong background in HR shared services, data management, and outsourced services. Strong vendor management experience, with a background in monitoring supplier performance and ensuring SLA compliance. Problem-Solving & Decision-Making – Strong analytical skills to assess system issues and develop effective solutions.