HR Operations Business Partner -SAAS -CTC upto 30 LPA

In this role, you will help channel information, which will allow People Partners and business leaders to have the information required to make excellent decisions, which will, in turn, help create a great working environment for our remote, global team. You'll be essential in advancing a more diverse, accessible, equitable, and inclusive team through our onboarding, growth, engagement, retention, and inclusion practices.

Responsibilities:-

Onboarding & Offboarding

• Own end-to-end onboarding — culture walkthroughs, asset/access provisioning, BGV in partnership with vendors.
• Automate onboarding workflows (offer letters, welcome packs, Day 1 checklists) via AI tools and HRIS integrations. [Non-negotiable]
• Manage offboarding end-to-end — exit interviews, knowledge transfer, system access revocation.

People Partnering

• Partner with leaders on people-related conflicts, decisions, and concerns.
• SPOC for team queries on policies, culture, and HR processes.
• Run periodic check-ins to gauge productivity, flag risks, and support retention.
• Strategize and execute online and offline engagement activities end-to-end.

Policy, Compliance & Documentation

• Own all People Ops communications — templates, policies, announcements, handbook entries.
• Vet HR-related paperwork and contracts; issue letters and documents within TATs.
• Partner with leaders to build policies aligned to company's vision and values.

AI-Powered HR Operations

• Identify and eliminate manual HR processes using AI and automation tools (Claude, Zapier, or similar). [Non-negotiable]
• Build and maintain automated dashboards for headcount, attrition, engagement, and compliance. [Non-negotiable]
• Default to automation-first when designing or inheriting any HR process.

Retention, Performance & Vendor Management

• Strategize and execute attrition reduction and retention programs.
• Support performance review cycles — data aggregation, manager briefing docs, completion nudges.
• Negotiate and manage vendor partnerships — insurance, BGV, POSH, legal, compliance, swag.
• Coordinate payroll changes with Finance within agreed TATs; manage offsites and workations end-to-end.

About You:

Experience

• 5–12years in People Operations or HRBP roles.
• Experience in a remote, global team of 200+ people preferred.
• Degree in HR, Psychology, Business, or a related field.
• Knowledge of labour laws and employee relations across geographies
• Comfortable extracting and structuring HRIS/ATS data exports for reporting or AI-assisted processing.
• Experience using AI for document generation, policy drafting, and communications at scale.
• Advanced Excel or Google Sheets — pivot tables, XLOOKUP, INDEX-MATCH, data validation.
• Able to independently build people dashboards from raw HRIS/payroll exports.