HR Operations & Employee Relations Specialist

HR Operations & Employee Relations Specialist (Austria) Location: Sofia, Bulgaria Employment Type: Part-time, 4 hrs/ day Join Our Human Capital Team! Graphwise is looking for an ambitious and self-driven HR professional to support our Austrian organization by ensuring the seamless delivery of HR operations, employee administration and employment compliance. Working closely with the VP, Human Capital and the HR Business Partner for Austria, you will play a key role in delivering an outstanding employee experience while ensuring operational excellence across the employee lifecycle. This role is ideal for someone who enjoys combining HR administration, employee relations, compliance and process improvement in an international environment. Your responsibilities: As our HR Operations & Employee Relations Specialist, you will: Manage HR administration throughout the entire employee lifecycle, including onboarding, contractual changes and offboarding. Prepare employment contracts, amendments, side letters and other employment documentation in accordance with Austrian legislation. Coordinate monthly payroll activities with the external payroll provider, ensuring accuracy and timely submission of all required information. Administer employee benefits, leave management and absence tracking. Maintain complete, accurate and timely employee data in BambooHR, ensuring the system remains the single source of truth. Ensure compliance with Austrian labour law, collective agreements, social security and internal company policies. Support employee relations cases by preparing documentation and coordinating administrative processes. Work closely with the HR Business Partner and VP, Human Capital to ensure operational excellence across the Austrian HR function. What we're looking for: Essential skills: Hands-on experience supporting employees in the DACH region is essential. Excellent knowledge of Austrian labor law and Austrian social security regulations is mandatory. Experience coordinating payroll with external payroll providers. Strong knowledge of HR administration throughout the employee lifecycle. Strong attention to detail and commitment to data quality. Excellent organizational and prioritization skills. Demonstrated team-player Fluency in German and English (written and spoken) is mandatory. Nice to have-s: Experience within an international technology company. Experience supporting multiple European countries. Knowledge of HR reporting and people analytics. Experience improving HR processes and implementing operational efficiencies. What you'll bring A structured and detail-oriented approach. Strong customer service mindset. High level of integrity and confidentiality. Ability to manage multiple priorities in a dynamic environment. Collaborative attitude and willingness to support both employees and managers. Continuous improvement mindset. Why join Graphwise? You'll become part of an international Human Capital team supporting a growing technology business. Your work will directly contribute to delivering an excellent employee experience while ensuring our HR operations are efficient, compliant and scalable. This is an opportunity to make a real impact by helping build a best-in-class HR Operations function while working alongside experienced HR leaders in a collaborative and supportive environment. All applications will be treated with strict confidentiality. Only short-listed applicants will be contacted. Graphwise is an equal opportunity employer. We do not and will not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership status, pregnancy or maternity, or sexual orientation. All employment decisions, including recruitment, hiring, development, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, performance, and business needs. We are dedicated to providing an environment free from discrimination, harassment, and bias, and we welcome applications from all qualified candidates.