HRIS (Operations & Maintenance) Specialist

Job Overview As a member of the Global HR Digital Team, you will play a key role in providing technical support to ensure the stability and seamless operation of our global HR systems. This position is ideal for a professional with hands-on experience in various HR systems—including SAP SuccessFactors modules, payroll, and time & attendance management—who is eager to grow their career in a truly global environment. Your primary focus will be maintaining daily system "health," resolving support tickets, managing data integrity, and supporting global project rollouts, effectively translating business needs into digital solutions. Key Responsibilities Application Management Services (AMS): Manage the day-to-day technical health of HR-related systems. Handle global inquiries and support tickets via Jira, and perform root-cause analysis to resolve system issues. System Configuration & Changes: Implement system updates to meet evolving business needs, including updating business rules, adjusting permission roles, and maintaining configuration workbooks. Process Documentation: Maintain global configuration workbooks and create user guides/manuals to translate technical system changes into clear, accessible language for the HR community. Module Rollout Support: Support business and technical streams for future module rollouts to overseas subsidiaries, including data mapping, migration, and User Acceptance Testing (UAT) environment setup. Data Stewardship: Perform strict data auditing and cleansing to maintain a "Single Source of Truth," while promoting the strategic importance of data accuracy across the business. Requirements Definition & Documentation: Partner with the Global HR Digital Leader to document business requirements from stakeholders, converting business challenges into "user stories" for future system enhancements and functional design. Scope of Change: Duties may be reassigned or modified based on aptitude and company requirements. Department Overview The HR Digital Team is the core organization driving LIXIL’s global HR digital transformation. We are a highly diverse, multinational team that values open communication, mutual respect, and collaboration across borders. We oversee the planning, implementation, and operation of a wide range of HR systems—centered around SAP SuccessFactors, payroll, and time & attendance management—delivering stable, high-quality system services to the global HR community. Our mission is to balance daily operations with project advancement, prioritizing data accuracy to enhance employee experience and support strategic business decision-making. Requirements & Qualifications 【Required Experience & Skills】 Experience in HR digital transformation, or hands-on experience in HR system implementation/operation. Experience Level Guidelines: From Consulting Firms: * Early-career professionals / Second new graduates (approx. 1–2 years of experience) are welcome to apply. System certifications in SAP, Workday, etc., will be highly valued as a strong indicator of potential. From In-House/Enterprise Backgrounds: * Approx. 5+ years of experience in HR system operation and maintenance, with a proven track record of communicating directly with business stakeholders. 【Language Skills】 English: Conversational level or higher required (a strong willingness to learn and improve post-hire is acceptable). Professional-level reading and writing is highly preferred, as you will handle English inquiries from global members via email and ticketing tools. Japanese: Native or professional proficiency (N1 level preferred) capable of handling domestic operation and maintenance support. 【Preferred Qualifications】 Hands-on experience with SAP SuccessFactors (specifically EC, PMGM, Compensation, or Onboarding). Official SAP SuccessFactors Associate Certification (EC, PMGM, Compensation, or Onboarding). Experience driving system implementation projects from requirements definition through to Go-Live support. HRIS experience within a global manufacturing company with complex organizational structures. Knowledge of system integrations linking HR with payroll, time & attendance, or LMS (Learning Management Systems). 【Ideal Candidate Profile】 Demonstrates a strong sense of ownership and accountability in daily operations. Treats teammates and colleagues with respect. Proactively takes initiative and embraces new challenges with a growth mindset. Work Flexibility & Benefits Work Style: Full remote work (Work from Home) and Full Flex-time (available between 5:00 AM and 10:00 PM) are available. Global Collaboration: Due to time zone differences, participation in evening meetings (approx. 7:00 PM – 10:00 PM) may be required about once a month. Work-Life Balance: Monthly overtime averages between 0 to 20 hours. The team includes working parents, offering an environment that supports a healthy work-life balance. 【職種 / 募集ポジション】 HRIS (Operations & Maintenance) Specialist 【雇用形態】 正社員 【給与】 応相談 〜 ・基本給はスキル・経験・能力に応じて決定 ・基本給の定時改定時期は4月 ・賞与は会社業績、および個人の等級と業績によって決定（支給時期：7月・12月） ・手当：時間外勤務手当・休日勤務手当・深夜勤務手当・家族手当・在宅勤務補助手当・通勤手当など（支給条件あり） 【勤務地】 141-0033 東京都品川区西品川1-1-1 大崎ガーデンタワー24F (変更の範囲)会社の定める事業所へ変更を行うことがある 【教育体系】 ・教育体系：ビジネススキル教育、デジタル人材育成、グローバル人材育成、商品基礎教育、D&I・Legal・環境など ・自己啓発のためのコンテンツも充実しています。 会社情報 【会社名】 株式会社LIXIL