HVAC Technical Support Advisor

Overview Job Seekers -- Apply to Peirce Phelps careers here: https://pod4.app.loxo.co/peirce-phelps HVAC Technical Support AdvisorRemote (PA/NJ/DE) Location: Remote (Must be local to the PA/NJ/DE region)Some onsite training in Blue Bell, PA Schedule: 1st Shift 8am-5pm M-F Peirce-Phelps, LLC is accepting applications for an experienced Tech Support Advisor to provide technical support to our dealer base in the Tri-State area. This is an exciting opportunity to join an amazing team! Apply today for more information! Peirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of! Requirements HVAC service experience (Prefer 10 years Residential/Commercial) Strong troubleshooting and analytical skills Solid verbal and written communication skills Proven ability to work in a fast-paced environment Excellent customer service skills including organizational, interpersonal communication, and presentation skills Strong work ethic Experience working cross-functionally with many internal group, successfully Duties Trade knowledge of HVAC systems, both Residential and Commercial Installation requirements plus basic code knowledge Service troubleshooting skills Ability to read/troubleshoot from wiring diagrams Ability to comprehend then rearticulate technical manuals/instructions Self-sufficient, proactive doer who works well within a team Willing to embrace, learn new technologies Problem resolution Negotiation skills PC capable including Word, EXCEL, PowerPoint Strong communication skills with all levels of technical knowledge Customer Service oriented Knowledge of HVAC controls Occasional travel to Peirce-Phelps branch locations About Us Peirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of! Apply today for more information. Why work with Peirce Phelps? Highly competitive pay Comprehensive benefits package HSA available Wellness incentive program Medical, dental, vision 401k w/ company match 3 weeks Paid vacation 6 Sick days 9 Paid holidays + 2 floating holidays Short and long term disability Life insurance Supplemental insurance avialable Tuition Reimbursement. Growth and advancement Opportunities Learn more about the history of Peirce Phelps HERE. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.