Hybrid System Engineer (MSP) Columbus, OH $90,000-$110,00 About Hybrid System Engineer (MSP) Looking for a challenge? Do you have the technical expertise to solve intricate problems? We’re looking for an Hybrid System Engineer (MSP) to join our Managed Service Provider (MSP) team! In this role, the Hybrid System Engineer (MSP) be responsible for tackling complex issues that our team of technicians cannot solve on their own. You’ll be the go-to expert for our clients’ most difficult challenges, making sure that their IT systems stay up to date and secure. The ideal candidate for this position will have experience in a similar fast-paced environment and have strong analytical skills. You’ll need to have excellent communication skills, be able to work diligently under pressure, and have a genuine interest in staying up to date with the latest technologies, threats and advances in computing. At our MSP, we value teamwork, dedication, and innovation – and we’re looking for someone who shares our passion for delivering the highest levels of service to our clients. So, if you’re a problem solver, a critical thinker with great technical skills, we’d love to hear from you. Don’t hesitate to apply, and let’s get started on the challenge together! Hybrid System Engineer (MSP) Responsibilities: Responding to technical escalations: You would be responsible for addressing and resolving complex technical issues reported by clients, and ensuring that SLAs are met Troubleshooting: You would use your expertise to diagnose and troubleshoot issues in complex IT environments, such as hybrid cloud environments and on-premises infrastructure Providing technical guidance: You would work closely with clients and front-line support teams to ensure that all technical issues are resolved as quickly and effectively as possible. This may involve providing guidance and training to support teams or clients Root cause analysis: You would be tasked with investigating the root cause of technical problems and implementing solutions to prevent similar issues from reoccurring in the future Investigating new technology: As an escalation engineer, you’ll be responsible for continually researching new technology, solutions and products that would benefit the MSP and its clients Hybrid System Engineer (MSP) Requirements: Must Have: Professional MSP (Managed Service Provider) Experience Nice to Have: Microsoft 365 Certified Experience in a similar fast-paced environment and have strong analytical skills Experience with RMM tools Hybrid System Engineer (MSP) Benefits: Hybrid System Engineer (MSP) Salary: $90,000-$110,000 100 % Covered Health, Dental, Vision A family-friendly environment PTO/Holidays/ Sick Leave 401k + 6% match Work from home options Promotions and growth opportunities within 1 year, every year Location Columbus, OH Salary $90,000-$110,00 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Columbus, OH Job ID: BW2142 Published Date : July 24, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston
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